Charles S Nacol Jewelry Co. is considered the best jeweler in Southeast Texas. The staff is incredibly knowledgeable, evenhanded, transparent, and caring. They are very personable as well as helpful and exceed expectations. The business offers a wide-ranging selection of jewelry and watches at highly competitive, unbeatable prices. Their services are comprehensive, performed by fine-jewelry craftsmen and an in-house watch master. They expertly create and repair pieces, handling everything from watch battery replacements and watch servicing to jewelry repairs and adjustments, often completed quickly. The staff is patient and assists in selections, ensuring customers get exactly what they need. Customer service is consistently praised as perfect and great, making clients feel completely comfortable. For these reasons, the business comes highly recommended for any jewelry need or repair.
Charlie and his son are very personable as well as helpful. I called, just with questions about having my Rolex serviced, and was pleasantly surprised that their in-house watch master, Mr. Gomez, could take care of it for me. Two weeks later.. all done. Very happy with Nacol’s attention and service.
June 2023
These people are great. Had a bracelet with more sentimental value than monetary. Clasp had gotten loose over the years. Brought it in and they tightened it for me free of charge. Thank you guys. The bracelet was given to me by my father
April 2023
I have a gold pocket watch from the 1940's that was my grandfather's. I could not get the glass to seat. The gentleman fixed it for me in a few moments and didn't want any payment. Thank you so much, it means the world to me.