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January 2024 by Calum Nix
The best jeweler in Southeast Texas, regardless of the type of jewelry you're in the market for, is Nacol's. The staff is incredibly knowledgeable, and they invest in each visitor by being evenhanded, transparent, and caring. Their wide-ranging selection and unbeatable prices are not all they have to offer; their services are done by fine-jewelry craftsmen that create and repair pieces that never fail to impress.TL;DR: 10/10 in every category—stop by and see for yourself!
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December 2023 by sharon ackah
Perfect 5 for customer service. I cannot think of much else I have purchased sight unseen but working with Sam, I felt completely comfortable . Through a fewPhone calls and text messages, he understood what I was looking for and delivered EXACTLY what I needed at a highly competitive price. I would give them a 6 on a 1-5 scale. We will definitely do business again!! Thank you Charles S Nacol, for my beautiful diamonds and a great customer experience!
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December 2023 by Jennifer G. Thompson
I had 3 watches that needed the batteries replaced. I called and asked if they were still providing this service leading up to the holidays. They confirmed they were. I showed up and they were worked on immediately!I think they were done within 10 minutes of dropping them off. I can’t tell you how great the service was. When I need jewelry or a repair done, I will definitely go here. A great jewelry store!
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November 2023 by Hugh Hawkins
Charlie and his son are very personable as well as helpful. I called, just with questions about having my Rolex serviced, and was pleasantly surprised that their in-house watch master, Mr. Gomez, could take care of it for me. Two weeks later.. all done. Very happy with Nacol’s attention and service.
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November 2023 by Adam Chance
Brought in something that was special to me and these guys killed it. In today's society it's normal to go in somewhere and get a rushed job that marginally meets an average standard, but they were more patient in our selections; even having me come look and a few different options to choose. They exceeded my expectations and I'll definitely be back. Thank yall
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October 2023 by Dee Lawson
I recently purchased a Tag watch for my husband for our 16th wedding anniversary and I got a Gabriel & Co. ring and necklace for myself. Sammy Nacol and his staff were extremely helpful and so nice in assisting me in selecting the watch and jewelry. They also put an extra link in one of my necklaces for me and repaired the setting on my wedding band at no charge. I highly recommend this business.
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August 2023 by Joseph Blakeley
I brought a Movado watch in for repair that I've had for 15 years. It wouldn't wind correctly. Long story short, the watch was with the store for a couple weeks and I paid two different times the amount they charged me for repair. Once it was ready, I noticed a scratch on the dial that I'd never seen before. The store management and I disagreed on the cause of that damage, but the store resolved it to my great satisfaction. They ordered a new dial and replaced it for me at no additional charge beyond what I'd already paid. I appreaciate their committment to going "above and beyond" for their customers. I will gladly continue to patronize this business.
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August 2023 by Clay G.
I came in right off of work dirty and not looking so great. A lovely man working there greeted me with respect and kept that same respect to me throughout my time there. I'm young and don't have too much money and he understood that without me saying anything and he made me feel welcome still letting me look around. Will definitely be back for any future jewelry needs!
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June 2023 by Larry Strickland
These people are great. Had a bracelet with more sentimental value than monetary. Clasp had gotten loose over the years. Brought it in and they tightened it for me free of charge. Thank you guys. The bracelet was given to me by my father
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April 2023 by James
I have a gold pocket watch from the 1940's that was my grandfather's. I could not get the glass to seat. The gentleman fixed it for me in a few moments and didn't want any payment. Thank you so much, it means the world to me.
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March 2023 by MaryE Wilkinson
Beautiful items, friendly and professional staff, excellent watch repairs. I have been trusting them for 45 years.
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November 2022 by Bill Campbell
The owner (Chas) and the staff are all very knowledgeable, polite and make you feel comfortable. We did not feel rushed.The interior of the store is very elegant.
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October 2022 by Charlie Sanchez
I purchased a Rolex Presidential watch 18 karat gold from Charles Nicol and he gave me a great deal.A business I can trust. They built the reputation over the years.
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October 2022 by Tien Tran
10 stars! I had a really bad experience with another jewelery store down here so I was hesitant to coming here. But they were awesome! Very nice and attentive! I had my watch polished and i came out great with a reasonable cost. They told me it will take a few days, and it was a few days that they got it done. Love this place and I will be back! Thank you for the great service!
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October 2022 by Lynne F.
They're the place to go if you're looking for quality jewelry at a reasonable price. My family has been doing business with his family's business for close to 100 years. I kid you not. So very delighted to continue that association.
