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September 2023 by Jenny Lynn
Saturday 9/16/2023 tried using chase as that's "our" bank. Only 1 atm and it didn't work. Nasty and filthy on top of that. Had to drive down to wells Fargo for cash and pay fee cuz our bank atm didn't work!!! Absolutely not ok.
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September 2023 by Andrew Crowe
They don't allow customers to use their restroom they tell you to go to Burger King.
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May 2023 by Mary Hernandez
Customer service here is incredible. Ms. Rose and the lady behind the desk (can’t remember her name) both were exceptional employees. Helpful and friendly.
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August 2022 by Glenn Picard
Been banking with them and have never had a problem. Always friendly and efficient
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July 2022 by Andrew Forkner
Lazy and incompetent employees. Bring your money elsewhere unless you don't mind corrupt and mindless people taking care of it.
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June 2022 by bwmillerh2o
I’ve been using this branch for over 10 years. Never had a problem. I love the in lobby ATMs.I see the bad reviews but I’ve always had good service.
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May 2022 by A S
Main person in the office was very slow and incredibly slow and incompetent. Clearly has no idea what she was doing and should be fired. I've met special needs children with higher IQ than her. The one guy that was directed people around was very helpful to the best he could.
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September 2021 by Tina Thorn
Poor customer service!
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May 2021 by Amanda “Lucille” Bruney
Been with chase since 1998
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January 2021 by Linda Anderson
They closed my account with no explanation said that was confidential information then froze my money with no just cause and im still trying to get my life's savings from them and this was since December 13 2020.This ? bank whom I thought was a reputable bank was anything but reputable.
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December 2020 by Drew S
Just opened 2 accounts here switching from capital one. Very professional service. Was greeted immediately upon entering the bank and was helped right away. Even received a follow up email from the branch for any additional assistance I might need.
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May 2020 by Jennifer Miller
Since moving here, this branch had really friendly and helpful people. I just recieved a call from one of the bankers calling to ensure I was aware of their hours and services that are available during this odd time. Always polite.
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January 2020 by Double You
Very friendly and helpful staff.
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September 2019 by Hiteshkumar Devani
Ms. Montgomery did an awesome job for my new account opening. Great people.
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July 2019 by Angelica Acosta
Went to this location after a lady in a Houston branch miss handled my account. I went during my lunch hour and was greeted by two nice lady's at the front who directed me to Kasha Bobs. Kasha was great! I explained to her the situation and she was able to handle it quickly and efficiently! Very nice and clean property too! Definitely would recommend. Make sure you ask for Kasha!
