CHRISTUS Urgent Care is highly praised for its caring and professional staff. Patients often mention the amazing team members, including Ms. Tina, Ms. Patty, Ms. Amber, and Ms. Susan, who make visitors feel comfortable and well cared for. The staff is described as compassionate, helpful, and thorough, with many noting their concern and follow-up after visits. The front desk staff is friendly and handles difficult situations calmly and politely, even when faced with challenging patients. The medical providers, including nurse practitioners, are attentive and go above and beyond, sometimes rushing tests and documentation to ensure quick treatment and insurance approval. Patients appreciate the clean environment and the great customer service experienced during their visits. The all-around experience is often rated as 100, with some highlighting how quickly they received care—sometimes within 10 minutes. While most reviews emphasize the excellent care and genuine concern for patients, some note billing issues, such as being billed as office visits instead of urgent care, which can be misleading. Overall, CHRISTUS Urgent Care is seen as a place where patients feel valued, cared for, and confident in the quality of medical attention provided.
This place is amazing!!!! Awesome customer service!!!! They really care about their patients. From my experience, they were concerned and even called to check on me days later. I highly recommend going to this place if your in need of medical attention.
November 2023
Best place in setx, very good people and service!!!!!
June 2023
excellent care. went in on a Saturday, got in within 10 minutes, and staff was very caring and compassionate. All places i have been to in the Christus group has been nothing but amazing.
