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November 2023 by Johnny Kean
This is the best service experience that I have ever had with a car dealership. From the very first phone call to the end of me picking up my new car. They took care of everything with such dedications to make sure that all my questions was answered and all my needs was met. They showed pride and the love for customers all around the faculties. Everything was done so quickly, professionally, respectfully, and most of all with dedications to the customers value.
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November 2023 by Holly Akins
My husband and I have never bought a car online and Classic Kia made it extremely easily and an unforgettable experience. I want to give a huge shout out to my sales gal, Ashley Sanchez. This girl was very prompt on all my questions and went above and beyond to meet our needs on the perfect car and getting the car to us! Thanks girl! I look forward to doing more business with Classic Kia.
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October 2023 by Cady Sanders
Tyler Conn with Classic Kia was so helpful and sweet! We were happy to work with him and will definitely be back for our next car! He got us the most for our trade-in. Our Kia K5 is perfect.
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October 2023 by Ronald Ormsby
Body shop does not routinely answere/ return calls. A two week repair job (wreck) turned into two months and out of sheer frustration I stayed on hold (speaker) for 57 mins before their working hours timed out. Never did connect with them that day. This has NOT been a pleasant experience and will never recommend them to others.
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September 2023 by April B.
Wish I could give NO STARS! They sold my daughter and son In law a new car but tacked on extra $3500 without disclosing the charges when they signed the papers. They also switched them from using their pre approval through the credit union and had them switch to one of their banks that doubled their interest rate. This was their first adult purchase and of course didn't understand the process. The sales guy saw them coming a mile away and took advantage. Luckily we got them out of it less the 24hrs and go their old car back!
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August 2023 by Sonja Carroll
Shelby had everything done when we got there to purchase our car. It was detailed and charged. He made the whole process easy!! We love our new KIA.
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June 2023 by Alex Wise
Wanting to sell my car and upgrade to an SUV, Matthew Key will work a good deal and get you what you want!
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April 2023 by Sadie Murphy-Guedry
We have been using Classic for years but just recently I have had a few interactions with Lisa in the service department. She is absolutely amazing. She goes out of her way to help you, and always with a smile on her face. Great person and hard worker!!
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March 2023 by Jessica Ballou
After having a terrible experience with a local dealership in OK, I was so surprised to have such a great experience with Classic Kia! They found the exact make and model car I was searching for and delivered it from TX to OK for free! The entire transaction was done within a few days and was honestly the easiest car purchase I have ever made! Amanda was amazing, so kind and so helpful. 10/10, would recommend!
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March 2023 by Bill Harper
After looking for a Kia K5 Gt finally found one at Classic Kia. Internet price was too good to resist for a brand new 2023. Cassey was very awesome to work with, but to get the Internet price is a different story. We were told we had to finance to get the rebates, ok no problem we would pay it off immediately. But look closely at all paperwork! We missed the $3,000 warranty the next day as all paperwork we looked over was paperless, for interior and paint coverage for 5 years. So we are from Louisiana so our sales taxes are just over 10%. We were told the next day after leaving dealership you have no choice on that extended coverage. We had explained that we did not want extended warranty, but this warranty was non negotiable.....buyer beware. We wouldn't purchased the car had we known, but it's our mistake, things moved fast there. But Cassey was an excellent and so nice to work with, she's a 5 ?
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February 2023 by Jessica B.
After having a terrible experience with a local dealership in OK, I was so surprised to have such a great experience with Classic Kia! They found the exact make and model car I was searching for and delivered it from TX to OK for free! The entire transaction was done within a few days and was honestly the easiest car purchase I have ever made! Amanda was amazing, so kind and so helpful. 10/10, would recommend!
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February 2023 by Diane Manning
I had such a great experience working with Austin WilliamsInternet Sales Consultant. I had been shopping for an EV for a while. When I called to inquire about a particular car, he was very knowledgeable with EV's. When I arrived at the dealership, I was greeted at the door. The process was very easy. All of my questions were answered and I was even told, if I had any questions, I could call them day or night. In addition, I had to leave my old car overnight and was offered to be picked from home to retrieve my car.....I highly recommend this dealership. The customer service is a superb which I loved the most.
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February 2023 by Mari Hunt
Went with my son to make his first car purchase on his on. The salesman Jairo was very helpful during the process. The team made it a great experience for him
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October 2022 by Scott Husband Sr
Charged 2 hours to diagnose and told me that I needed a new tcm....$2000. called carlot I bought from they picked up and their mechanic found problem was burnt wire and one connection that classic left undone. Will not use again!
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July 2022 by Steven Hays
David Greer is the man to deal with at Classic Southeast Texas. He took time to understand my needs for a truck as a rural Hospice Chaplain. He was able to find what I needed and helped me to negotiate a great price for the vehicle. I love the truck and have put it to good use already, on the highways and byways of East Texas. Thank you, David and Classic Southeast Texas! Y'all are the best!
