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March 2023 by Anna brown
I love this bank friendly staff members and I been able to increase my credit score
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March 2023 by Chris Hrabina
Called about a home equity loan and was very impressed with Sandy the lady i spoke with. I told her my situation about my home being paid off and living on a private road. She asked if i had the road easements which i did. I filled out credit application got through sending all my documents in, running credit etc. etc. only to be denied because your legal departments attorney didn't understand how to read the easements for ingress and egress. I told her i even had the option to put the property the easement was on into my name! Nope we aren't interested. I would find another attorney if they can't understand how to read a easement! Dugood is Nogood!
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February 2023 by Robert H.
Beware!!! Dugood allowed my husband's mother to come in with a forged Power of Attorney dated five days before my my father in law remarried his soon to be ex wife and take out 102k from savings and 34500.53 from a joint account of my husband and his dad. When asked how they verified this document they said they had his mother sign an affidavit stating that the Power of attorney was a legitimate document.My husband has banked with Dugood for over 20 years. They didn't even bother to pick up the phone and ask my husband the validity of this document. Bear in my mind my husband's mother has no forged or legally binding power of attorney over my husband or his father.
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November 2022 by Michael Hare
I have been a member over 20 yrs. They are very friendly nice people. They will try to help you resolve your issues. They improve ever year. Great Place, all their branches.
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September 2022 by Andrea Aran
I had the most amazing, easy and helpful process with DuGood and also Torey Johnson with a loan. She helped so much and made it effortless. I highly recommend using them for all your loan needs.
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March 2022 by Tiana Baldwin
Just don’t bank here. Been here for years. They don’t care. Go where members are valued.
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September 2020 by Adrian Landa
Quick and easy. Took literally 2 days to refinance my truck, they got me a super low interest and low monthly payments. Thank y’all for all the help
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August 2020 by Matty Jackson
Friendly people, fast service, a short wait if any, clean inside and out. Great atmosphere
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July 2020 by D Buk
Would like thank Dugood FCU.. Been a customer for years now. They gave me a shot years ago when my credit was not so good and have continued to take good care of me since. A special shout out to Sandie Amburn for her help with my latest pickup purchase this week. She did a wonderful job answering all my questions making me feel comfortable in what is one of the biggest decisions a person can make. Thanks again Daniel B
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March 2020 by Rebecca Knowles
Best rate on a new car by far
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October 2019 by Adam Reeves
Normal banking experience other than mobile check depositing. Do not mess with it or you will regret it.
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October 2019 by Nathan Welch
Honestly have had nothing but a positive experience with them, managers and staff. They helped build my credit, financed all my vehicles through them, personal loans, credit cards. Would feel very comfortable recommending them to any of my friends and family, which many of them use them too.
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April 2019 by James Callas
I have been a member for many years. Car loan
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February 2019 by Glenn R.
I discovered an error between the "my accounts" page of dugoodob.org and the onlineaccessplus.com sites. I went to the bank and an extremely nice rep showed me that the account information and confirmed the data was correct. The problem was a simple error with the website. Yesterday evening I sent an email detailing the problem and my concern. I immediately received a personal email from a real person. She assured me she would check into it this morning. First thing this morning she called. They had already checked into the error and fixed it. She told me the IT manager wanted to discuss the problem with me in person. He came to my office. We talked and he explained what had happened. I've never had such wonderful service.
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August 2018 by Bob Bienvenu
The people at Dugood Federal Credit Union are people friendly. Provide the best service I have ever had with a banking institution. The very best.