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December 2023 by Sheldon A.
Stay away from this place. Recently I had them build a PC for me. During the process I was quoted a price over the phone by one employee. When I went to pick it up, I was charged a different price. After bringing up the issue, I was told they would honor my quote and refund the difference. That never happened. After multiple attempts and calls, I still have not received anything. So please make this your last choice. Look for a video soon coming on social media.
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October 2023 by Jamie Douget
I had a problem with my computer of course. They had it for a week. Then said it was all done and ready for pickup. I showed up a few hours later. We'll it wasn't ready. He found a problem tried to fix it while I was there. No luck. Now it's all not working again. I'm just going to fix it myself or bring it somewhere that can fix it.
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May 2023 by Aaron Chinn
High quality service from helpful and knowledgeable workers at a very fair price. I will always trust ECP for computer needs I can't handle myself.
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April 2023 by jp prevost
Went to have a pc upgraded and was perfectly helped. Only told had a couple issues with the build but everything was fixed and great by the time I got it back.
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January 2023 by Charles Murray
These guys have been my go-to for years. They know what they're talking about, they're honest, and I trust them more than anyone I've ever dealt with.
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January 2023 by Gabriel Bishop
Jason was very helpful and help me diagnose my GPU. Highly recommend
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August 2022 by Diana Thornton
Very disappointed in this store. Took my laptop/ tablet in to have a broken digitizer replaced. They called and said they got the part and are getting the roght one. I was then out of state for medical treatment. My son picked it ip amd shopped it to me in the original box and packing. UPS PIT IT IN A LARGER BOx WITH additional packing. No damage to anything. When I started it up the toichscreen eas not working. I returned home in Sept. and took it in with the undamaged box. I was told it was working when it left. (I know the computer eas, nist not the toich). He rold me at one point that I could just use the mouse. I paid 1200 dollars for a toich screen. If I wanted a regular laptop I xould have saved 600.00.He said it must jave been damaged somehow when shipped. NONSENSE! Talking to a friend who knows a computer tech who does good work and she can ask him to look at it. Told her I think the digitizer is the wrong one. If he finds out that it is or it's something they did wrong they'll either fix it or pay for it.
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February 2022 by Eddie Smith
Worked with Gaven at ECP Computers for several weeks to pick the right components for a new computer build. His knowledge and recommendations were extremely helpful. Gaven finished building my new computer in a timely manner going above and beyond what others may have done. If you want professional, old fashion customer service, go see him. You won't be disappointed. I have recommended ECP Computers to several of my friends and they were all very satisfied. 5 stars... Thanks Gaven!
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February 2022 by casanova phillips
The service was excellent the staff went up and beyond helping me to understand the problem an ,the pricing was up front an responsible I tell everyone everything was fair.
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February 2022 by casanova CV phillips
The best service in the Area knowable,an fair prices thanks for a job well done ? l Wil tell everyone.
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September 2021 by G. GAP
Amazing, helpful, and affordable. Free estimates. My go-to computer guys!
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July 2021 by Bunnarong Ty
I had some issue with my gaming pc(crashes after a session) couldn’t figure it out myself so I figure dropping it to ECP Computer maybe they can help. Long story short, forth of July weekend I wanted my computer back for the weekend then bring it back to them when the weekend over, went to pick up my computer the guys had ton of helpful tips and info for me. The info and tips they gave me works, So now my computer is running better then ever!! I don’t how to thanks them because it is kinda rude of me picking up my computer before they had a chance to work it. Anyways THANKS SOOO MUCH ECP COMPUTER!! The BEST TECH SHOP IN TOWN!!!
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June 2021 by Kayla Tanner Cruse
Not sure why anyone would wanna do business with them they are crooks, for one we dropped a laptop off to sell and said we had to leave for diagnostics. The so called Owner is the only one that can make deals, chooses not to speak to customers ignores all calls is never in location. And when he is chooses not to communicate with customers. We were told to leave it over night to be looked at no problem. Employees told us take equipment back the owner will be in contact. Kinda sketchy, well we go to pick it up on their timing owner is a complete j*** said no deal here’s your laptop. Sold to a guy tonight that knows computers come to find out two hard drives and the ram were taken out of the computer as well as the cpu seal had been broken. Will be reporting theft and reporting to BBB first thing in the morning.
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March 2021 by Neel More
They'll go out of their way to help you
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November 2020 by Bianca Simone
The staff is very amicable, and I appreciate the affordability of their services. It seems, however, that they specialize in hardware and technological repair only. I brought in a Macbook with a failed camera application. I knew it was something with the internal settings, and I figured the staff would know how to check the applications & etc and just reset some things. They manually opened the computer to check the hardware, and after seeing nothing, I was advised to replace the computer. I went ahead and did a hard reset, and WAH-LAH, my camera is functioning properly. So, just a forewarning, if you are experiencing software issues, or have a Macbook, then you may want to seek services elsewhere. I really do love the store's environment and the sincerity of the staff though.
