-
August 2023 by Karen Bryant
We brought my sons 2008 Toyota Tundra 4X4 to them. They were fast and efficient. Not only did they replace the transmission for a fair price but got the transfer case working as well. The communication was top notch as they explained every step of the process. We had a very smooth transaction. I would highly recommend this place for any of your transmission and transfer case needs.Services: Transmission
-
July 2023 by Randy Stevens
Took my 2018 Ford F150 for transmission shifting problems. They fixed it but 9 months later it starting having shifting problems again. Took it in and they covered it under their warranty. They worked on it for 3 weeks. It now seems to be shifting fine. Thank you Ed’s Transmission for working so hard on getting my truck fixed.
-
February 2023 by bryan ebelink
Super nice folks. No complaints about customer service or price of service. This is just my experience and I’m sure it’s not the norm as the reviews are mostly good. Came highly recommended from others. Got my transmission fluid changed at the end of January and about 2 weeks later when I was doing some suspension work I noticed some sort of fluid on part of the exhaust. It ended up being fluid seeping out of the pan around the gasket. I called and they of course would take care of it but not until the following week. I then decided to see what the bolts were torqued to and low and behold probably 9 or so of the bolts on the pan were loose enough I could remove by hand. It’s more of a trust thing and I’m not gonna come back in for service when bolts can’t be tightened. I know that if I didn't catch it and my transmission started Having problems I would be on the hook for it. Like I said. Nice folks, good price for the service and I’m sure this was an uncommon occurrence but it’s my expirence..Service: Transmission
-
November 2022 by Paul Murphy
My LTZ Tahoe started having transmission problems. Rough shifting, not going in overdrive on the highway. Asked trusted friends where to take it, they said Eds Transmission on Sawyer in Beaumont. They have been around for years, and will give you an honest assessment. They did the repairs on time, and for less than the quoted possible price. Excellent service!
-
September 2022 by Gilder Gilder
Great place to trust your vehicle with, spoke with Lee at the front desk and he was upfront, forthcoming and honest. Will do business here again. ??Service: Transmission repair
-
September 2022 by susan thibodeaux
Super Nice folks! Redid the transmission in my son's truck, had it ready in no time and they do excellent work!
-
September 2022 by Jim Hayes
This shop is extremely professional, going out of their way to provide great service and ensure customer satisfaction.Consider them honest and trustworthy
-
May 2022 by Terry Landrum
Seem like very trustworthy & honest people. A good Christian Family Owned Business. I'm about to have some warranty work done here. They come highly recommended by others I deal with. I'm sure I will be safe here.
-
May 2022 by Jason Schexsnayder
Had my transmission rebuilt here with many heavy duty upgrades for a cost of $6098.00 in January 2020 when my truck, a 2001 Dodge Ram HD2500 4x4 that I only used as a daily driver to work and back, had 308,000 miles on it. The "rebuilt transmission" started slipping in 1st and 2nd gear within the first month of this place rebuilding it. I brought it back and was told that they couldn't duplicate the problem, so nothing was done about it. Here it is April 2022, my truck has 328,180 miles on it only 20,000(all interstate driving) miles since the rebuild, and I only towed my travel trailer one time back in October of 2020....and my transmission has completely gone out again!!! When I called "Ed" about a warranty, I was told that even though it only has 20k miles on the rebuild, it has been over 1 year so there is nothing that can be done. His justification was that " you know a man makes the parts....and that's too bad it didn't last longer..." . at this point of the call I verbally expressed my dissatisfaction in this place of business and the complete lack quality work done on my transmission, especially for the amount of money I spent to have it rebuilt and upgraded to last.... "Ed" said that he didn't have listen to all the negative and hung up the phone!....The owner "Ed", who will not stand behind the craftsmanship of a 20k mile $6098.00 rebuild is definitely not a "Man of Integrity".I Do Not Reccomend This Place At All!!! Do Not Come Here For Quality, Long Lasting, Dependable Work!!!!!
-
March 2022 by C McD
These guys were awesome with their customer service. We called to check ask about working on a vehicle that was a bit of an oddball. They were in constant contact with us, and gave us all the information we needed in a very short amount of time. We ended up doing something different with the vehicle all together is the only reason we decided not to have them do the work. Excellent customer service the whole way through.
-
December 2021 by D Jacks
This is the first good experience that I have had with a mechanic shop. I was contacted at every step in the process from the test drive to dropping the pan to removing and rebuilding my transmission. The final price was lower than the quote I was given. I highly recommend this shop.Service: Transmission
-
October 2021 by Joey H.
Good service, good explanation of repairs, reasonable time to repair, reasonable cost. Worth going to a specialist in my opinion.
-
October 2021 by Lori Conners
Lee is the son of the owner, Ed’s has been around for many years. His dad started the business, he is honest, and fair, he even refunded my parents money on their transmission repair a few years ago, that’s why I went to him, his work is also excellent, he figured out what was going with my car when the dealerships couldn’t. My car is running smoothly now. Like new.Services: Check engine light diagnostic
-
October 2021 by Robert Blanchette
Never do I ever give 5 stars but this guy diagnosed my transmission problems over the phone amazing
-
September 2021 by Joe Randles
Great experience all around. Very informative and honest. Quick turnaround as well, dropped truck off on a Tuesday afternoon and it was ready to go on Friday afternoon. Cost came close to lower end of estimate. Warranty gives you piece of mind, but no issues so far. Highly recommend this shop. Thanks again Ed's Automatic Transmission.Owner even saved me a walk in the heat by driving me to my destination when I dropped truck off to be worked on.Service: Transmission repair
