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April 2023 by Lennie Collier
I so dislike getting packages delivered by FedEx they never seem to make it to my house
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March 2023 by Carolyn Sellers
You send certain drivers out to vidor Texas who are scared of dogs,they never get out of van to deliver items,just keep driving past, then write up no one home.
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January 2023 by Bubba Seeds
This is where I go to get a package delivered to where I need it to on time at a decent price.
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October 2022 by Mot
They lie and say you are not home. Every. Single. Time. This is not the first time, but it will be the last. I will not use them anymore. I will pay extra to avoid using them if needed.
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June 2022 by Angelo S
Shippers beware, my package was not delivered. I watched and have the driver backing in my drive and leaving, never getting out of the van , contacted FedEx and was told it was delivered to a white trailer, mine is blue.FedEx said they can't find the package to contact the seller. So FedEx, your drivers can STEAL people's packages and were supposed to roll over, NOT HAPPENING HERE.Headed to your office now. I have the driver on video not getting out of the van,. Why even druve down my block and wasting the time if your not going to do your JOB
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May 2022 by StarScream Lee
I missed my delivery and they let me pick up the items the same day ?
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May 2022 by Tracy Roberson
Terrible! For three days I have waited for a package and the delivery driver indicated that he made an attempt at my home. No one ever showed up I have cameras around my home as well as on my front porch. This is not the first time I’ve had issues with this facility
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May 2022 by J Hill
First off this is not a review of FedEx as a company, their corporate customer service is a joke and if I could give them negative stars I would. This review is about FedEx Ground Beaumont. Anna from the Beaumont warehouse was awesome. I had a package get lost because the shipper did not put my street address on the packing slip, no fault to FedEx for that. The package got to the Beaumont warehouse and got “lost in transit” for almost a month. After making several unsuccessful calls to corporate I was told there was nothing they could do to try to find my package and that I would have to contact the shipper and get the refund process started. I called the Beaumont warehouse and spoke with Anna. Within 15 minutes she had gone to the warehouse found my package and contacted me back to confirm my address. After a month of waiting I had my package on the next truck out. Thank you Anna.
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March 2022 by Rachael Jackson
Overcharged us $300 on a package after they repacked it in a box 5 times the size that it needed. Now refusing to speak professionally and get the situation fixed. That is $212 additional dollars that they charged and are refusing to fix. They say "your dispute is in the claims department" a month after we started this process. We will never use fedex again and suggest that no one else use them as well.
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January 2022 by TxSushilover
Lost package said it was delivered. Been happening in my apt complex driver never shows up and still says delivered. There are 3 of us this week on the same day said delivered but no one came. My neighbours have cctv…no one came with fedex truck. If you live in the port arthur area beware better us USPS better service…
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January 2022 by Kendyl Romero
My package was marked as delivered days ago and not once did a fedex truck pass my house. I have cameras so I would have seen anyone. They either delivered it to the wrong house or stole it. I can’t even find a good number to call and ask about it. Just 800 automated numbers that tell me it’s already been delivered. HORRIBLE
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December 2021 by Dillon Hood
When will I receive my package because I'm tired of yall saying yall attempted when I know my door bell camera has never seen yall so quit the lying quit being lazy
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November 2021 by imsodelirious Taylor
Always on time.
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October 2021 by Lesia Evans
My package was held for 1 month and the driver lied and said they delivered it and not one FedEx truck came to my house. I checked my camera’s not one FedEx truck passed down my street. Do not do business with FedEx, go to UPS for quality services and UPS makes sure your package is there.
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October 2021 by Kro Bird
My package was marked as delivered days ago and not once did a fedex truck pass my house. I have cameras so I would have seen anyone. They either delivered it to the wrong house or stole it. I can’t even find a good number to call and ask about it. Just 800 automated numbers that tell me it’s already been delivered. HORRIBLE
