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March 2025 by M
2 stars for these reasons.
They have Made in China quality with Dillards type prices, copycat products (purses especially), and little to no variety in dresses. To be fair, my wife seen 2 she liked so she walked in. Fast forward.
Wife came home mentioning to me she didn’t buy anything from here because the staff followed her like a hawk and stared at her rudely.
So, while I could’ve easily taken my wife's word for it, I like doing experiments myself. I decided to go in myself to “buy” some earrings, but observe. Sure enough, while I was browsing the earrings, I look up to see if it was true. My wife was right. Ever see those hothead cops that kinda do that pompous walk, slowly, kinda wide, observing in a smug tone? It was these people. Weird way for staff to act this way, and it wasn't just me, it was several other ladies in there that felt off by that behavior. I know mall businesses are struggling, but even as a man it felt like the staff was going to tell me a sale was in the back, but a dude with a baseball bat was waiting for me. Avoid if you want to keep your legs. I joke, but the stares/following are very much real and you need to tell your staff to have manners or get rid of them, you’re losing business.
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February 2024 by Tana Burns
One of my daughter's favorite places to shop!
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October 2023 by Kelsey T
I love this store and it has great costumer service!! My only things is the last time I went there I was only $6 away from 20% off and I never knew that until I seen a sign when I was leaving. I wish someone would have told me, or at least when I was checking out. Other than that, they have the cutest jewelry and gifts for your friends/family!
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March 2023 by Ruthie Childs
I’m on vacation in California and my sister in law took me to Francesca for the first time and I feel in love. Big sale going on. Excellent customer service. Here’s a picture of my beautiful sweater my daughter bought for me:
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January 2022 by Tammy Dean Hernandez
They have cute clothes and I think everything is $25.00
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August 2020 by JandR Garcia
I almost always find something I like here.
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August 2020 by Miss Vicky
I’ve shopped at francesca’s for many times, but the quality of the clothes has decreased. They do have cute gifts and accessories. It is the only time I go to the store. Customer service is friendly, but you have to have your original recipe. I with the quality would match the price of the clothes. Mostly everything is made in China, after one or two washes expect to toss away your purchase.
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March 2020 by Renee J
I almost always find something I like here.
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November 2019 by Amber Campbell
Excellent customer service
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October 2019 by Vicky Lopez
I’ve shopped at francesca’s for many times, but the quality of the clothes has decreased. They do have cute gifts and accessories. It is the only time I go to the store. Customer service is friendly, but you have to have your original recipe. I with the quality would match the price of the clothes. Mostly everything is made in China, after one or two washes expect to toss away your purchase.
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September 2019 by Mary Collier
Love Francesca's they are great for cute jewelry that brings your outfit together. Their clothes are cute but very trendy. They also sell my favorite type of headband!
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August 2019 by Roguex94 Gaming
The actual store itself is okay, their stuff is over priced though. And everything i bought there fell apart after one wear. If i could add pics i would. I paid 30$ for a shawl and wore it one time and now its falling apart and i havnt even washed it
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August 2019 by Kast Kristin
Cute fun shopping experience
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July 2019 by HellzOnly Angel
The actual store itself is okay, their stuff is over priced though. And everything i bought there fell apart after one wear. If i could add pics i would. I paid 30$ for a shawl and wore it one time and now its falling apart and i havnt even washed it
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September 2018 by Cheryl Brumley
The customer service is top of the line.
