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February 2024 by Monica Cardenas
Overpriced and charged me for things they did not do. I brought my car in to get my control arms and ball joints replaced and my AC fixed. They charged me for control arms, ball joints, sway bar, alignment, AC lines, freon, and windshield wipers. A week later it rains and I notice I still have the same torn windshield wipers. And a month later I take my car to a different shop and they tell me I need an alignment done because it wasn`t done when my control arms were replaced, and that my AC needed to be recharged with freon. They may be good for an oil change and minor fixes. But I wouldn`t recommend for bigger issues.
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January 2024 by W Hah
This is an efficient and effective tire shop. I had to have an unusual older style tire to replace a tire on a Saturday before extended holiday weekend. Carl was very helpful. He was able to contact their warehouse on a Saturday and get the tire . The price was very reasonable and the service was very excellent. Highly recommend.
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January 2024 by Carol Bennett
Carl and his team provided excellent service as they inspected our leaking tire with a focus on safety and standards! Unfortunately, they were not able to repair the severely damaged tire. They got us back on the road safely, so we could enjoy Christmas with our family in New Orleans. So grateful Carl and his team were there for us when we were passing through Beaumont on the day before Christmas eve!
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December 2023 by Donald H Garrett
Installed my brakes in record time
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October 2023 by susan thibodeaux
Stopped by asked if they could check the air pressure in my tires, they immediately did so, made necessary adjustments, said no charge!
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September 2023 by Doug Tillman
I was looking for a tire center to move over to and contacted Goodyear Auto Service. Both Ryan and Carl were very professional and went out of their way to accommodate my service needs. I had them service both my daughter’s car along with my wife’s truck. They were very thorough and detailed with feedback on issues they found and acted promptly to repair those issues. I highly recommend utilizing this service center for your automotive needs. Thanks again to Ryan and Carl, as well as to the rest of the hard working staff, for taking care of my needs. They have a life long customer in me!Doug T
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September 2023 by Victor Vuong
I dropped my car off for a tire change. I wasn't expecting a quick finish, but they got to it and finished in about 2.5 to 3 hours. The workers were very friendly, and they even let me know about my dirty engine air filter
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April 2023 by Mark Murayama
I called on Saturday to see if they had the trailer tires I wanted. Ryan, the service manager, said they didn't have them in stock but he could have them there on Monday. I told him no rush since I wanted to schedule an appointment for Wednesday.Got there Wednesday morning, and the technician (I didn't get his name) was great. Got all 5 tires on my fifth wheel pulled and replaced. Did a bang up job and was friendly the whole time, with me watching over his shoulder.For Goodyear tires, this is the place to go in Beaumont, TX!I am full-time in my fifth wheel and an really grateful for companies that truly put the customer first. Thank you Ryan and team Goodyear! Awesome job!
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April 2023 by Gary LeBlanc
Scheduled appt online and when I got there the ticket was already prepared. When car was ready they called and when arriving, everything was all done and just needed to sign in leave! Very efficient and professional.
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February 2023 by Nina Torres
I was very impressed with your immediate, professional and considerate customer service. I will continue patronizing you. Thank you, Domingo Torres
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January 2023 by Sam
I can’t recommend the Good Year on Dowlen enough!!I don’t make many reviews and this one is highly deserved. These guys try their best to help their customers. And that’s not something you get very often.I got in a situation where my vehicle broke down on the side of the road. I was freaking out as I have a newer vehicle and I’ve never had any issues before. I was freaked out and turned to Good Year for help. They happily got me in the shop and found out I threw a rod. Totaling my engine and they talked to me and explained and showed me everything! And ever since they have been helping me work on getting it fixed. Though they don’t replace engines. They’ve done everything they can to help me get there.I seriously can’t thank them enough! I’ll always take my business here from here on out and I suggest everyone else does too, they will do their best with what they are given.
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January 2023 by Samantha Pierce
I can’t recommend the Good Year on Dowlen enough!!I don’t make many reviews and this one is highly deserved. These guys try their best to help their customers. And that’s not something you get very often.I got in a situation where my vehicle broke down on the side of the road. I was freaking out as I have a newer vehicle and I’ve never had any issues before. I was freaked out and turned to Good Year for help. They happily got me in the shop and found out I threw a rod. Totaling my engine and they talked to me and explained and showed me everything! And ever since they have been helping me work on getting it fixed. Though they don’t replace engines. They’ve done everything they can to help me get there.I seriously can’t thank them enough! I’ll always take my business here from here on out and I suggest everyone else does too, they will do their best with what they are given.
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January 2023 by Rachael James
I cannot say enough about the guys at Goodyear on Dowlen!! Jared, J, and Ryan were absolutely amazing! Their professionalism and kindness was so very appreciated!! Guys, y’all rock!
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December 2022 by William Morrow
They took care of my car when my regular shop could not fit me in. I only give it 4 because they didn't rotate my tires they way I wanted. I had an alignment issue and I wanted the damaged tires on the back. They just did a standard rotation.
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November 2022 by Wagner
Several folks here involved in getting my car running Right again... but I only got name of last guy I saw: Gavin or Jason?. My 2nd or 3rd visit Here. Got them 85,000 Mile Warranteed Goodyear Tires.Finally Eye Think I 'found' an honest tire dealership in Beaumont TX. May GOD Bless them... may GOD Bless You... & may our GOD Bless America!!!Happy Thanksgiving!
