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October 2025 by John
Cars were filthy. Last car I rented had dead bugs on the windshield. Took me 30 minutes to scrub them off the windshield. Do no recommend.
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October 2025 by William Sherman
DO NOT RENT FROM THIS COMPANY
They do not resolve any issues customers present. ( See BBB website) They resolution process with Hertz is almost unbearable. I have had nothing but issues from the beggining. The vehicle was not cleaned inside or out prior to rental. I was told i would have to wait 24 hours if i wanted it cleaned. This rental was for an auto claim and handled through my insurance. BUT Hertz double charged my personal credit card and the insurance not once, not twice, not three times, but four seperate times. Each time it took me hours to even get someone to tell me there was nothing they could do. Not once was I contacted prior to these charges being applied. Once charged it took in excess of a week to get each individual charge reversed. At present I have a $1000 charge im having to dispute because HERTZ. Failed to retrive the returned rental fron the Repair shop after It was returned and Hertz notified.
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October 2025 by azlyn fisher
My experience at This Hertz was the best experience I’ve ever had at a car rental place. EVERY single time I ever had to rent a car there was always a problem, a rude employee, I always left feeling cheated. Not here, the main lady in charge knows what’s she doing, she is so respectful, and gets stuff done and makes sure she helps you with all your needs. And she does all this helping multiple people at the same time, including multiple people randomly popping in asking questions they can find online. She’s respectful, quick and DESERVES A RAISE.
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September 2025 by Hayley Jade
If I could rate 0 stars I would. My mom came in here two different times trying to rent a car and each time they had her jump through hoops. First time they said they couldn’t take a debit card without 24 hours notice, then the next day it’s that they need a $500 deposit first. Both times she asked what all was needed and neither of those things was mentioned in writing or verbally. You are better off going through a different company, this place is a joke. So just to clarify, you need a 24 hour notice to use your debit card, a $500 deposit for it, and the actual money it cost to rent the car. They won’t tell you that so I will.
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September 2025 by savannah mitchell
Phone number doesn’t work it’s telling me about hotels and very unprofessional. Do not go here my car also got hit in the parking lot and I was not informed until days later when I came to bring back the rental. Trash.
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September 2025 by Justin Condon
Do not go here the local number won’t pick up the phone I had to call corporate just confirm my reservation I’m two days and they tell me over the phone the I want is not available bs company
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September 2025 by evian pullman
Disappointed there is no overnight drop off and I only learned after return that I was charged twice for car rental coverage, sad!
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September 2025 by Mason
Place is a joke. Tried to charge me an extra day due to this location was close for a holiday.
Called the main hertz support and told them I have proof of photos with timestamps I tried to return it on time and with signs they had posted. Long story short they are refunding me & said location shouldn’t have changed due to something I couldn’t control. Recommend staying away from this hertz. Will never deal with them again.
Also they open at 8am & show up late to open poorly Managed..
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August 2025 by Susan Benoit
It was a typical Monday
Staff showed up nearly an hour late but eventually got us all in cars and going.
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August 2025 by Avetrill Nymeria
Slow service
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August 2025 by Concetta Gaines
Very Professional and Courteous Staff and great prices 👍 👏 👌
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July 2025 by Juan De La Rosa
Came to turn in my rental and they're closed. Now waiting over an hour with customer service. How are you still in business?
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July 2025 by Raven J
Nice and sweet made it very easy to rent
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July 2025 by Rae j
Love them they are extremely nice and would love renting again
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July 2025 by KARIM ZEINELDIN
Excellent Customer Service.
