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December 2023 by David Cooley
I put up with them cause I like locally owned I call and they never have the medicine ready. they never call when you have a problem with A refill. plus worked in the pharmacy industry 15 plus years its not easy. But your staff Is very rude and If you get a controlled they treat you like trash and side eye staring.
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December 2023 by David C.
never on time will call and nothing is ready. rude staff seems like they don't care won't call if there is a problem very bad service. Also If you have a CONTROLLED they treat you like you are a your doing something bad and make you wait longer. I thought Walgreen was bad.
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December 2023 by dc c
horrible service rude staff will call and say they are ready get there nothing ready.
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December 2023 by Alyssa Frederick
The only single reason I'm giving two stars is for the decent customer service at this establishment by the poor employees that have to deal with this place. My mother shops here for her prescriptions and has for a long time and I really don't understand why. It is a constant battle with them. Just this past week alone we have been told a prescription would be filled by a certain time, just to drive all the way up there to be told it's not in stock. No one bothers to give you a call when your meds are out of stock. And to top it all off, if you try to get it filled at another pharmacy (a controlled substance) and you have other controlled substances at king's, they will not allow you to pick them up. Which from what we have been told by doctors is not something they can legally do. I personally have picked up controlled substances from multiple pharmacies with absolutely no repreccusions or issues. This place is unorganized. One person will tell you one thing and you get there and it's completely different. Don't waste your time, the big corporate locations can gladly take my money in the future. Because they actually abide by the rules and general common sense.
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December 2023 by Britney Savoy
This is a long term med. Pharmacy. Upon arrival the last at the front window was super friendly. I was picking up my mother's meds. and it was controlled meds. They kindly asked for I'd which was a relief. You meds. are secured and policy is followed..
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December 2023 by Holly Miguez
Very nice and clean.. Always have my meds ready on time ..
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November 2023 by Radonna F.
I have been putting up with this Pharmacy for a few years and I have had it with them. This past week they have been telling me a prescription would be ready and I go up there to pick it up because they tell me it'll be ready in an hour and I get there and they say I'm sorry it's not ready the manufacturer doesn't have it but it'll be ready tomorrow . I call up there they say it will be ready in an hour I ask if they are sure they have it and they say yes I drive up there and then they say no we're sorry but we will have it tomorrow. Call me and they say it will be ready in an hour I go up there and I say oh I'm sorry the manufacturer doesn't have it but it'll be ready for picked up tomorrow. This is been going on for 5 days. Not only have I been dealing with that but if there's prescription that I no longer take and the doctor hasn't canceled the prescription if you tell him you're no longer taking it they will not give you a controlled substance for example your pain medication, if you don't pick up the medicine that you're no longer taking. The doctor says that's against HIPAA rules but King's Pharmacy doesn't care about that. I call it keeping my medication hostage. The other day my friend was in there with her 5-year-old grandson and he needed to go to the bathroom and they told her that there were no public restrooms available. Really, a 5-year-old has to go to the bathroom and there are no public restrooms . Kings Pharmacy has got a real bad attitude and they really need to knock it down a level and it's just not worth it anymore.
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November 2023 by Lupita P.
Quick and fast and very helpful They explain medication to you and they help you along the way. Price is good and nothing negative about them. Got the we care for you atmosphere
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November 2023 by Steve Stewart
After dealing with the big stores in Beaumont for years I am so happy I found this company...... I am really impressed with every thing they do.
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November 2023 by Courtney Mustian
Terrible service! Heard them making fun of my child’s name and then they didn’t even have the medicine she needed.
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October 2023 by Melanie Powell
Horrible customer service. Nobody knows what everyone else is doing. Picks and chooses which meds to fill.
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October 2023 by Iamfierce F.
Customer service was very unprofessional while attempting to fill my script for adderall. I was treated with suspicion and disdain now I'm over 55 first time diagnosis and I felt like the employee thought I was drug seeking very uncomfortable experience
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September 2023 by J Milton
This pharmacy is AMAZING! People are SO friendly and it’s obvious they are professionals who care! I LOVE this place and BONUS…so close to home
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May 2023 by Chasity Eaves
Kerri is a life saver. Always there when i can't make it during regular business hours. Much appreciation for King's Pharmacy. Y'all have excellent service and amazing employees.
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May 2023 by John Courts
There is always friendly service given by the folks at King’s Pharmacy on Major Drive. Their service is fast and always have my medication in stock.
