-
November 2023 by Roger Boyette
Conner and the team were very knowledgeable and easy to work with. The car drives fantastic and exceeds our expectations. Great place to buy you next vehicle. Thanks, Roger.
-
November 2023 by Craig Thomas
Our plans were to go visit three dealerships on this Saturday, but we stopped at the first one, Doggett.We were so happy with the sales team starting with Holden Mitchell our sales rep and the sales mgr.We made a purchase of our brand new Ford Bronco Sport on our first visit and closed deal! They gave me a great prices for shot and no going back in forth like the old days. We told them what we wanted and they made it happen!I will return for my next vehicle and I will pass on referrals if anyone is in the market.I don’t give too many reviews like this because nothing goes perfect, I stand corrected.Thank you for such a great purchase experience !!Craig and Claudia Thomas
-
November 2023 by Erica Blackwell
If you’re looking for a new car, do not hesitate and visit Ryan Leger at Doggett Ford! Ryan went above and beyond to get me into the best vehicle possible! Thank you isn’t enough for the effort Ryan and the Doggett team put into getting me the best deal possible! I’ll forever be thankful for this amazing car buying experience!
-
November 2023 by Lauren Case
Great customer service and friendly staff! Was able to schedule my recall appointment easily and received a follow up call before my recall appointment date.Upon arrival on my recall appointment,I was greeted by the friendly staff and they did a great job taking care of my car recall.When the appointment was complete, they called me to let me know my car was ready to be picked up.It was a pleasant experience and will be going back!
-
November 2023 by Tammie Lee
I have made 4 payments on a vehicle I do not own. Where do I return the SUV and how do I receive a refund?We love the Lincoln and our salesperson-no longer there. We do not care for Doggett Ford, their business ethics or customer service. It took Doggett 6 weeks to pay off the trade. Now we are nearly 6 months into driving a vehicle with three different date extended temp. paper tags, and I still do not own the SUV. Doggett's extensive errors have left me with the inability to register the auto. The details are long, six months long! I have spoken to multiple people from the Beaumont & Houston locations. I am told something different every time and nothing is resolved. Now they aren't answering or returning my calls.So, from the finance manager attempting to change contract details and warranties to obtain commission to today I would not recommend Doggett-Beaumont or ever purchase from them again. I see others have similar experiences.
-
September 2023 by Chris Kavanaugh
Amanda in service is amazing! She got my car right in and out the same day. Had front suspension work done and now my car feels like new again, changed my oil and filter and in the end, it was a little less money than what she told me in the beginning. Excellent visit.
-
September 2023 by Miles Hall
My Sales Consultant, Holden, was courteous and professional. He answered all my questions and did his best to expedite the delivery of my 2023 Ford Maverick!
-
September 2023 by Gwendolyn Turner
Love my Lincoln Corsair..right size for me.I didn't want another big SUV, this one reason I choose the Corsair. Love Love it
-
September 2023 by JaneEyre
Made an appointment then the service people told me that it would be several hours till they could service my vehicle. Made a second appointment, showed up and was told they "had an unexpected rush and it would be better to come back another day. " I won't be back. I'll go to another Ford that actually honors their clients appointments. I took time off work two different mornings all for nothing. Thanks but no thanks.
-
September 2023 by Jimmy D.
Worst customer service award goes to the service dept . Matt the service manager is a real tool. Calls you a liar and cusses you. This place is a 3 ring circus steer clear.
-
August 2023 by Cory Adams
When I found the truck I wanted, Brandy jumped at helping me get into it. She took care of the entire thing from start to finish making the whole process completely painless. This was the best car buying experience I have ever had and when needed I will reach out to Brandy again. Thank you for all your amazing help!
-
August 2023 by Bryan M
Great buying experience! My salesman Gary was easy to work with and gave top notch customer service. Got all my “extras” installed in less than 2 days. Fantastic!
-
August 2023 by john abraham
Doggett has very good service the same as Kensil had. Other dealers said it would be months before they could change my battery. My reply was "I am glad you told me that, now I know not to purchase my next vehicle from you."
-
July 2023 by Whats Going on
Brought my F250 in for its first oil change and also to have the tires rotated. First off....Valerie was on point in understanding my needs and was very helpful. I received a call 3 hours after dropping my truck off for the above services. So, I returned to get my truck, first thing I noticed was that my tires were NOT rotated and Valerie had NO idea that this service was not performed as it was on my bill. So I informed her that my tires were not rotated. She phoned the Service department and found out that they could not rotate my tires due to the shop not having the appropriate tools for the job. However the service dept did not notify the service advisor of this issue" lack of communication on service dept" Had I known this I could've set an appointment for later in the day to have my tires rotated elsewhere. My bill was adjusted appropriately and I went on my way. The service department needs to learn how to communicate and how to keep appropriate tools on hand for the ford vehicles they provide service for. Had I not noticed this I would have paid for a service that was not performed... Folks.....check your vehicle before paying for the services. AS for Valerie...you are amazing and its sad you have to rep for a poor service dept. You deserve better.
-
July 2023 by Charley E
The group at Doggett Ford of Beaumont were great to work with. Ryan went out of his way to make sure I got the exact vehicle I wanted. Thanks again!