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March 2024 by Shelby Davis
Highly disappointed in this location. My boyfriend and I went in yesterday afternoon and looked at the menu, the two girls that were in the front weren’t very welcoming and didn’t care to explain the menu to two people who were still obviously new to this concept so we ordered a pineapple slush for me and an Oreo based drink for him. Now, my boyfriend previously ordered from the Kung Fu Panda promotion menu and in their defense the promotion is over so he wasn’t able to get that exact drink which is no problem. However, he did explain to the girl that the last drink he tried was a slush consistency and had Oreos, he wanted to know which ones would sort of fit that description. Both of the girl just sat and looked at us clueless and shrugged their shoulders. We got our drinks and as we walked back to the car my boyfriend tasted his drink and frowned. He said the drink was warm and had boba, I took it back in and truthfully I was upset because we asked you what would be the same consistency as the slush and you acted clueless and didn’t say anything when we ordered something that wasn’t what he was describing. I did explain my issue to the girls at the front as well. The girls could have easily said something like “hey just so you know that is a boba tea you’re ordering and not a slush like you asked for” I asked for something in exchange and again the two girls looked at each other, shrugged, and said “well since we technically already made it we won’t make something different”. My aim isn’t to get something for free, I just expected better customer service. If you’re too afraid of interaction with the general public then maybe they need to find a different job that works behind the scenes. Won’t be coming back.
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January 2024 by Emma Lee
Friendly customer service, and the most delicious bubble tea I've ever had!My favorite, honey oolong milk tea with bubbles!!
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December 2023 by Tater Tot
Workers are nice, cheerful, very short. Great drinks! Quick service, great interior. The brown balls are delicious?
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December 2023 by Xavier Turner
I love the tea it helps me calm down after a long
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December 2023 by Emma Tomov
That place is amazing! I love the service and shoutout to all the loving workers. Me and my sister go here l the time and we always get amazing service.
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December 2023 by Vickie Hickerson
Hello! I have never had boba before so going into the place I was very excited. However, I was faced with major disappointment for the drinks I were interested in were unavailable. Also, some of the staff gave some sort of attitude and tension when I came in a few minutes before closing. In which I did not know it was closing in 15 minutes. Not only was there tension, but the drink itself took longer than I thought. The service made it unenjoyable not making me want to get boba again.
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December 2023 by Lydia Gipson
I absolutely love this place. Delicious drinks and fantastic service.
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December 2023 by Bi n/a
They did not have half the drinks on the menu. Everytime I tried to order, they would reply with how they were out. Kinda boring atmosphere.
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November 2023 by Reb S.
Variety, Uniqueness, Service, Ambiance! A fun place to visit. So many varieties of drinks that are customizable in the amount of sugar and ice. The team members are friendly and eager to be of assistance, no attitudes. They have coupons from time to time on their app. It's a great break from the ordinary.
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November 2023 by Travis Jones
This is an amazing place amazing atmosphere amazing drinks and amazing atmosphere and most importantly amazing staff. The drinks were rlly good they had good music and the staff was really helpful when picking a drink for first time boba drinkers. Will be bringing my adopted kids here next time to play board games!
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November 2023 by Mark Drum
Great atmosphere, enjoy the boba and the service was amazing!
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November 2023 by Ana Morales
The customer service was ok, they were nice but not so knowledgeable about if they had any sour/tart flavors. I even asked (over the phone) what the cocoa cream wow milk cap was all chocolate or just the top of the milk cap and it took a couple tries to figure that out. Apparently they don’t have all flavors that are on the website it goes by area which was ehh. The drinks are very high priced in my opinion. I tried the Sunshine pineapple tea cap, added brown sugar wow (which was warm ) I didn’t know if it was supposed to be. it threw the cold drink completely off and I also added pudding. Idk if it was all the add ons’ but there was bearly any tea in the drink at all. It was all warm brown sugar wow. My bf brought it to me, so he didn’t try the drinks till he got to my house and I even strained the stuff out to see how much tea was in there and it was about 2/3 of the milk cap with however much tea was mixed in there. I tried to call to see if I could get a resolution and no one answered. My bf drink was not bad, maybe someone else’s cup of tea but not ours.
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November 2023 by Zara Shah
The workers were really kind and were really helpful when suggesting drinks for first time boba drinks! the service was amazing and the drinks were too. i also really enjoyed the games and music. 10/10 would
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November 2023 by Daisy YH Jones
Kung Fu Tea is in Beaumont, woohoo, I was so excited to find out there’s a legitimate bubble tea shop in town not to mention it’s a pretty famous chain. I had a winter melon tea with bubble which is a traditional Taiwanese soft drink. If you don’t like anything with dairy but feel like something similar to sweet tea this is it!You get to choose your desirable amount of sugar and ice for some of the drinks which is pretty standard for any bubble tea shop. The boba was cooked just right, chewy and flavorful. Staff were pretty friendly, greeted us as soon as we walked in the store. Store atmosphere was nice and casual, a great hangout spot for small group friends gathering.All in all, I would highly recommend to anyone who love a good cup of bubble tea and who has never tried bubble tea before!
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October 2023 by Garrett D.
They didn't have any tapioca or green tea which made it to where they couldn't make half of their menu. The service was mediocre but they didn't really help us at all. The ambiance is pretty good and it's really the only good thing about the place.
