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May 2023 by P B
Not only the WORST tax accessor I have ever hired, but the worst of ANY service I have ever paid for! I paid way too much for the horrible “service” I received. Took them weeks to work up my taxes (they waited until the last day) and wouldn’t let me check the work until I had paid in full. After I paid them they refused to tell me wether they had sent them in on time or not, so I had NO IDEA! If you actually get someone on the phone they don’t know how to communicate effectively and can’t properly answer your tax questions. After I paid them hundreds of dollars they refused to take 30 seconds to tell me how I can pay what I owed in taxes, so I had to figure it out myself. GO SOMEWHERE ELSE!!
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February 2023 by Dana Smith
Josue Tizol was my tax preparation, he is a awesome, kind ,knowledgeable guy ,he make sure u get the max of your return this is my 2nd year going to ,I give him 5star ,thanks
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February 2023 by Viridiana Jurado
Great customer service, I was able to do my taxes really quick and at a very reasonable price
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February 2023 by REGINALD ODOM JR
Finding the right business to do my w2/tax returns. Looking for reputable, knowledge, and great customer service. Lone Star Tax Service is the perfect place. Mr.Marco is highly recommended in doing service.
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February 2023 by Emily V
Great place to do taxes I was recommended by a family member and haven't left since they are very helpful and informative
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February 2023 by Nathan Johnson
Great people, fast service, easy to use
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November 2022 by Gabriela Castillo
I been coming for years fast refund. The owners are always thinking of ways to help the community and to their clients. you can tell they love what they Do.
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May 2022 by Mrs.Katherine M
We d just filed income with this company for the 1st time last year 2021.Well, we ve been having problems with this company since then!! Even one of my daughters filed for her own this past January. And all of a sudden, she had to make a contact to IRS due to not getting her taxes back and being told that it was on hold due to something be filed incorrectly by lone star tax services ?? they are people that don't stand behind their work for customers!! They refused to admit their faults in this! Then we d had our original tax records from them 2021.but I wanted to get a copy of it to see if everything was gone match ?? well,majority of the copy we d obtained didn't match most of the info at all on the original tax documents!! Something and alot is going on!!!please have someone to investigate!!!
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February 2022 by Maylin Mendoza
They’re fast and great customer service !
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February 2022 by David Garza
Great experience, good customer service when I walk in, I recommend Paola Cruz she’ll give you the right attention that you are looking forward into filing your taxes and gives you a great amount back. Waiting area was nice
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February 2022 by Cecilia Garcia
Great customer service, took her time to attend to my work
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February 2022 by Brenda Cervantez
Lone star, is where i file My taxes. I recommend them because they are very professional and helpful with any questions i have. Always are sweet and very easy to do paperwork done with them. They have other services as well.
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February 2022 by Jose Galicia
Professional and friendly service, always willing to go above and beyond to solve your problems. When other's can't solve your issue it's almost guaranteed this office will. Stop rambling around and become a client of this guys. You'll not only get a weight off your shoulders but also be so happy you made a smart decision.
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February 2022 by Gabby Marquez
I been coming for years fast refund. The owners are always thinking of ways to help the community and to their clients. you can tell they love what they Do.
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February 2022 by Paola C
Love the layout, private setting and friendly staff! Will definitely be filing again this year.