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September 2023 by Sonya Paka
I always find what I am looking for... The employees are always so nice and helpful.
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June 2023 by Daniel Jeans
Always plenty of help, even on the hottest days, the outside lumber guys are at the top of their game.
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April 2023 by Mr. Electric of Beaumont
M&D has been our go-to for many years. They always have what we need in stock, and it's a quick in and out. The popcorn is a nice treat as well!
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March 2023 by Phillip Sherman
Friendly,knowledgeable employees and the store is always clean
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February 2023 by MJ Mott
What I love about this place is that they're aggressively helpful. Nothing like the big box stores where you have to go find someone. It's like they read your mind and know when you have a question and they just appear asking how they can be of assistance.
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December 2022 by REGINALD ODOM JR
I only come to Ace Hardware for their delicious Worlds Finest Chocolate bars. They have the crisp bar, almonds bar, camarel bar, and milk chocolate bar. The bars are located by the checkout area near the front door towards College Street inside the store. Overall, the sales floor associates are friendly. My only concern are the cashiers near the front door. I believe that the cashiers near the front door need more customer-service friendly skills in order to help each & every customer have a comfortable & satisfying experience. Whenever I get to checkout by the cashiers by the front door, I feel uncomfortable as if the cashiers are not providing a satisfying experience. However, we all make mistakes and I am allowing for 2nd chances for humanities sake. Whether the cashiers are new, I want Ace to have a good training program for their cashiers in order for every customer to have a positive experience. I highly recommend this Ace Store for their amazing selection of products & great sales floor workers. Also, all of Ace Hardware stores have the Worlds Finest Chocolate bars at every location based on their online website, usually by the main check out area towards their front entrances.
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November 2022 by Mr. Blue
The store is great as always and I come in all the time but the two cashiers I have dealt with lately have zero customer service, zero friendly chatter zero smiles and actually gossip with each other while checking you out. I have been through their lines several times and pretty much just get ignored through the transaction. I love this store and come all the time so it's a shame that the rest is as great as it always is but the tall girl and the one she is I think training are not a good combo.
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October 2022 by Jennifer Lopez
Cashier didn’t even know what mold resistant drywall was
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October 2022 by Mccurley Kyle
The most friendly staff every. Everybody helped me.
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October 2022 by Robert Mack
Found what I needed, was asked if I needed help a few times. Friendly staff.
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August 2022 by Alissa Bishop
This place was so helpful, I had to leave a review. We went in for obscure things like mower blades and empty spray bottles, among other things, and was immediately helped by employees that just happen to be available one after the other. They were all super friendly, knew exactly where everything was at, and the place was laid out pretty well. We left in such a good mood just from the vibe ? they even had diatomaceous earth. We cut out an entire trip to Home Depot on our list. Go here for all your obscure stuff!!
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August 2022 by Jered Walker
Hands down the best customer service I've experienced at a home improvement store in a very very long time
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July 2022 by Michael Malonson
Good tools and equipment. Employees are extremely helpful
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June 2022 by Rosalinda D Lozano
helpful hardware store. knowledgeable, customer service and pet friendly not to mention the free popcorn
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April 2022 by John Stevens
Spoke with Pat who couldn't have been more helpful and knowledgeable. Highly recommend M&D.
