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December 2022 by Susan Horelica
They make it dang near impossible to get to your on-line banking. It’s a joke. One should always be able to get on and check their accounts. If I could give them less than one star I sure would !!!
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February 2022 by Jeff T.
Today many banks are about pushing their credit cards and less about customer service and developing relationships. It’s awesome to have a great bank close to home that offers fantastic customer service and focuses on meeting the customers needs. The branch is east to get to, and I’m always greeted with a smile. Drive through is fast and the tellers are super helpful. I couldn’t be more happy to bank with HW.
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January 2022 by Ray and Judy Hardy
Open 9-4 really?? Not very convenient!
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April 2021 by Ray Hardy
Open 9-4 really?? Not very convenient!
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August 2020 by Bobby Patel
One of the worst customer service. Took two days to get through to talk to some one and still the computer hung up!!!!
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June 2020 by Shirley Ware
Best service ever.
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March 2020 by Joe Mikesic
Tessa Garcia provided proficient, comprehensive, and innovative customer support about issues that I experienced as a result of the recent merger. Tessa's competent assistance, professional attitude, and optimal solutions retained me as a customer and make her a definite asset to Hancock Whitney.
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November 2019 by Cindy Ogden
They have the worst customer service. They know nothing and the merger has made it even worse. I finally paid my loan off. Now let's see if they can figure that out.
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September 2017 by Elle L
Very friendly & helpful staff who remember their customers. Staff and management are always happy to assist and work with customers.
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September 2016 by Kym Johns
Susan Benoit is helping my husband and I buy our first house together! She is very nice and always eager to help us during this grueling process! Thanks, Midsouth Bank!