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October 2022 by Hector Reyna
Horrible, to many restrictions, and a bit racist
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July 2022 by James Fisher
First I know Penske is a business trying to make money but the manager at the Beaumont location, Bobbie, is the definition of customer service. When closing was pushed back on our house we were left in a bad spot of having a truck loaded and no where to really go, Bobbie made me feel like family and was able to extend our rental on short notice and really understood the position we are in. I can't say anything negative about Penske or their staff. They have been the only good thing about this move. Bobbie you are amazing and I hope Penske knows what they truly have in an employee like you. Thank you.
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March 2022 by Heather Holmes
Only putting 4 stars because we haven't made our long trip in the truck yet! But 5 star service is what miss Bobby gave us at the service desk. She was knowledgeable, patient, and gave my mom multiple discounts that helped out very much!
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November 2021 by Joseph Stelly
Not sure what this place is.....didn't even have a sign for Penske
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October 2021 by Robert Bright
The folks at Penske are pretty good. I ask for a truck and they do their best to get what I need.
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September 2021 by Jp Palmer
Customer Service was excellent
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September 2021 by Scott Simmons
Had a rental truck reserved confirmed and when I get there it's not available so I'll give them a poor rating
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September 2021 by Willie Blackmon
Good business
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August 2021 by T H
Great service! Very knowledgeable and helpful!
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March 2021 by Ken Burleigh
Nothing we needed was available
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November 2020 by Eric Riojas
Worst place to get a truck. Lied to us the first time we used them, thought it was a one time thing, tried them again and lied to us again. Office staff has no idea what they’re doing and gave us the run around.
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July 2020 by Josh Jon
Horrible place. First they tried to give us a broken trailer and my driver notices the broken part and then they gave different trailer stating we can use it on a one way trip but the contact stated that it has to come back to this place, so this is the sound false statement. When we drop it to Dayton , OH they are charging me $3000 to have some one bright the trailer back to TX. Market rate is way below the $3000. Stay away from these scammers.
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July 2020 by US Truck Lines LLC
I really had a bad experience with this place. Will not recement to coming here.
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July 2020 by Yasha Jon
Scammers, they say one thing but contract say different thing. Poor service, full of sh....t.
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May 2020 by Dennis Holloway
Always have had a good experience