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December 2023 by Mychal Ford
Great work and fast. Good communication. Brought my car in (very) late on a Thursday and got it back Friday when I got off work. Once that problem was solved it revealed another which was quickly fixed early Saturday. They communicated very well throughout and notified me of prices and options. Also hustled up the parts quickly. Will be back when my 2008 SUV need more TLC.
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November 2023 by Corey Skocik
Broke components on my transmission and car. Exposed my family to dangerous exhaust fumes and carbon monoxide.There are cracks on my new transmission. There are bolts missing and wrong bolts used. There is a broken bolt on the exhaust.From the photos you can see where they broke the trans mount case. Additionally the transmission appears to be leaking by the turbo side. Looking at the broken bolt on exhaust, you can see where they tried to cover their mistake with silicone. There is a gap, that is letting dangerous exhaust and carbon monoxide into the cabin.
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November 2023 by William Clark
I'll change went fast and they guy actually showed me some tire damage I wouldn't have seen unless it was in the air... saved me some money on extra repairs if tire blew... went got 2 tires
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September 2023 by DoubleR
These folks TRULY are amazing as they helped me out TREMENDOUSLY when my a/c compressor snapped my serpentine belt on the side of i10. I had it towed here as this was the closest location with such a good review / rating. I was in a tight place financially and they truly cut me a break and worked with me, and made this VERY stressful time for me much more bearable; at the very end of the day on a Saturday at that. Mr. Ray especially comes across as knowing his stuff, is very direct with you, and yet apparently is extraordinarily thoughtful. The receptionist <I didn't get her name> is also very personable.My overall experience was the best you could ask for. Not only that but prior to my interaction with them, I witnessed a previous customer's interaction taking place and it was just as professional and direct without any runaround(s).☆☆☆☆☆
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September 2023 by Whitney Amous
They told me that I had an oil leak between my motor and my transmission. A seal he said after a routine oil change. I went back and got it supposedly fixed. Quoted 1,100 ended up paying over 1,400 they called themselves doing other repairs that I was not made aware of and replaced my battery said that my truck didn’t crank after. That battery was 209.00. I told them I was not made aware nor did I authorize anything other than what I brought my truck in for..told me it would 30 or 35 to get my battery back that I had a warranty on…a week later now I have a transmission leak that I didn’t have before. Never going back there again. I’m don’t know who the mechanics name but I know his face..said they could take their new battery out and push it to the parking lot. Disrespectful about so called repairs that I needed that I didn’t authorize
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August 2023 by Babar Akram
Work finally completed but had to endure rudeness, and unprofessional behavior. The steering was loose and after being cursed and argue with one employee came and corrected the problem.No one should have to be cursed when concerned for safety. I tried to mention a positive note by calling but was hung up on.
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August 2023 by Kenneth Fleming
Had a major problem with my truck and the team took there time to make sure that when I leave with my truck I didn't have any problems. When I tell you the new team in there is A1. Any problems they will find them out and work with you.
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August 2023 by shinita fisher
All the mopar warranted dealerships in the Golden triangle refuse to even change the oil on my alfa romeo stelvio. When I say these guys get whatever service I need done, it's done.Services: General repairs & maintenance
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August 2023 by clinton cheek
Ray is the best Air conditioner guy in the business! I thought my compresser had went out, but the team got me right!
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July 2023 by Tip
Took my car in because it was overheating. When I picked it up, I still had issues with the overheating (mind you I do have an older car). Took it back and Ray took care of the issues. The staff is very patient and really do care about customer satisfaction. Thank you again. Highly recommend for your autocare needs!
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June 2023 by Dennis Mckelvie
ABSOLUTELY GREAT EXPERIENCE FOLLOWED RAY FROM PORT ARTHUR LOCATION AS HE WAS ALWAYS HONEST FAIR AND UNLIKE MOST MECHANICS TOOK THE TIME TO EXPLAIN THINGS TO ME. I HAVE BEEN TO BEAUMONT BEFORE DIDN'T LIKE IT BUT RAY AND HIS TEAM HAVE TURNED THIS PLACE AROUND AND ITS CLEANER THAT EVER AND THE WHOLE EXPERIENCE WAS ENJOYABLE. I CANOT THANK YOU ENOUGH RAY. PRECISION TUNE IS MY PLACE AND RAY YOUR MY GUY! DONT EVER LEAVE!!Services: Air & cabin filter replacement
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June 2023 by Veronica Vargas
This has to be one of the best brake and tune up places in the area! I had an emergency brake problem on the highway and Ray and Curtis helped me out with the issue. They were quick to diagnose the problem and gave me the most honest answer to my car issue. Price was very reasonable and the repair time was efficient. Thanks to both of these outstanding guys for the outstanding work! Keep it up!
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June 2023 by Jerry Norris
Very good work in a timely manner with No appointment necessary. Very pleased always have been good to me. Thanks guys.Service: General repairs & maintenance
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June 2023 by Lloyd Harris
Very. Nice and courteous people to deal. Work done extremely fast. I highly recommend precision Tune
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May 2023 by Brandon Garrett
Definitely my go to mechanic fixed everything quick & timely manner. Very honest & confidentServices: Steering & suspension replacement