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March 2024 by Denise Senzek-Graham
Absolutely professional with excellent timing for my maintenance medicines contacting me with my preferred communication method. I have never ran out of my medication and the whole process is seamless.
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March 2024 by steve h
Horrible customer support. Has Texas got a complex issue?
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February 2024 by Bernard McCoy
The prescription arrived two days late in the mail. I ran out of the prescription 4 days ago.
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February 2024 by JEP
Started off great with all kinds of promises. Since the first week I have been on the phone more often about my medication besides needing to call two phone numbers to clarify who to talk to. I respect laws about medications regarding a prescription that has more regulations, however, I am very disappointed that the reality has not matched the ease of using Prescription Mart that was promised when benefits switched. It all seems like one big shell game. I don't know how people with kids manage this.
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February 2024 by Susan Kriz
this is the worst patient website ever.
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February 2024 by Shireen Adenwalla
Very slow, very tedious, am afraid of running out of my asthma medication since hte entire insurance/prescription process is so slow.
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December 2023 by Mr. G. Ed Coonce
What's Up Doc??My medication has sat at a USPS facility Zip Code 66106 for 3 days.
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October 2023 by Philip Taylor
They help you keeping up when med are due.
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October 2023 by Danny Yantz
Outstanding service and support!
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September 2023 by Dave Hudock
So far so good ?, Prescription Mart , does an excellent job on trying to accomplish the goal at hand and to expedite your prescription process !!! ...
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July 2023 by Craig X
can not log on especially with the double e mail address
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July 2023 by Erica B
They are the best
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June 2022 by Fiona Ann
Very very very UNFORTUNATE that I had to leave Express Scripts cause of my benefits changing. There’s no online options at all. You HAVE TO call & speak to someone to even add a method of payment. It’s literally 2022.. that’s scary & quite concerning. Kind of backwards. Also where’s the app??
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February 2022 by Melanie Marshall
i NEEDED TO TALK TO SOMEONE AND NEVER WAS ABLE TO GET THROUGH ON THE PHONE. WE ARE NEW TO THIS SERVICE AND I'M HOPING THAT THIS WON'T HAPPEN AGAIN
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February 2022 by Paula Sexton
The website is not user friendly and just takes you in circles
