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April 2024 by Elise
I have rent here for a month. Can't wait to get my stuff out. Been the worst experience ever. There disrespectful and money hungry. I have multiple units out and they were running a special. It doesn't state anywhere only one space per special. Giving me no time to find another place to rent from they seen my reservation online for 2. Then Come in and it's now all different prices. But I bet after this month we go to another unit. There willing to give the special on 2 units. Sorry public storage u got to do better then this
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March 2024 by Joe Phillips
Vincent is extremely knowledgeable, polite, and helpful.
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March 2024 by Dionjhae Thomas
Mr. Vincent was great!!!! He was very helpful . 10/10
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March 2024 by Mary Bond
I have been renting from Public Storage for two years. I have made every monthly payment on early or on time. In a hurry, I accidentally paid my monthly fee with a wrong checking account number and they now have blocked my ability to pay pay my bill with a checking account. While public storage is currently blocking my ability to pay I am acquiring several late fees. I attempted to contact the district manager whom I was told is the only person who can fix this issue. However, she is out of town for a week and nobody will assist me with talking to her boss or someone else. I wouldn’t rent from public storage if the staff is limited in their ability to remedy these types of financial situations, and only one person in the entire company can help. I’ve been offered no help in getting in touch with someone on a corporate level in a satisfactory time frame. I was hoping for some swiftness and grace in resolving this issue considering I’ve been a great tenant for two years. Nobody seems to care or want my payment. They just continue to stack late fees on me and threaten me with auctioning my items in the unit. Vincent, the property manager, has definitely tried to help but ultimately says his hands are tied. I would go elsewhere for your storage needs because you may not be able to resolve financial issues that come up with this company. Getting in touch with someone on a corporate level is like pulling teeth!
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March 2024 by Jerome Scott
Today I rented a storage unit. Vincent, the manager was very professional and kind. I appreciate the excellent service.
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March 2024 by Catherine Shackelford
I had a wonderful experience today renting my storage unit. The manager Vincent was friendly and professional. I was very impressed with the service provided.
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March 2024 by Margaret Yoes
Vincent was extremely helpful! Very Patient with elderly handicapped customers…that’s me! …Very competentVery professional.. very kind! You are luckyTo have him working for you!
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February 2024 by Xzavian Jones
Vincent did great thank you
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February 2024 by Leslie Bentley
I have been in several times gathering info to rent a unit. I have talked with Jeff several times and the wealth of information and customer service has been incredible. Vincent followed up with a phone call when I reserved a unit and he was awesome also. Explained the online vs. in store pricing and how to save some money. These gentlemen are a wonderful asset to your company!! Customer service is so lacking these days but y’all “knocked it out of the park!”
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February 2024 by KOMIKA SAVOY
Vincent was very helpful, informative, and took his time with me getting a unit that’s best for me. Building was very clean and neat with restroom access. I appreciate the move in special & discounts
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February 2024 by Mike Simpson
Manager Vincent Mullett was very helpful.and knowledgeable about his units .I highly recommend this location.Very clean ans well lit.
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January 2024 by Wilma G
Very clean facility and great customer service. Vincent at this location was exceptional. Very friendly and professional.
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January 2024 by Sassy One
Very pleased with this facility. Very clean, easy access, professional management & reasonably priced. Highly recommended!
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September 2023 by Amanda Wood
Leslie was so friendly and helpful! I appreciate the time she took to get everything situated with my unique situation. Thanks Leslie!
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September 2023 by Myka Burns
Ms. Leslie was wonderful! Thank you so much for helping me today!
