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January 2024 by LOVE HEALS
Where do I begin? Ok! So I have been storing my items here for some years as I currently reside out of the state. I been with them since when they were CubeSmart. ???Ok so I have seen the hands of management change a time or few. The experiences have been very awesome though. The people that are currently working Jeff and Vincent are some of the most understanding and REALIST people I have interacted with. They know what it is like to try to do what you can in a struggling economy. They are NOT judgmental, they are NOT condescending, and they are KIND, SINCERE AND did I mention kind? They are personable and really work for their people. I am appreciative to have stored my items there and hoping to get that stuff out as it has been too many years. ?The only negative comment I have DOES NOT APPLY to the staff but to the greedy azz corp. The rental increases is ridiculous. This ain’t rent. It is a storage unit. Like really.???
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January 2024 by Fanta Mosley
The customer service here is just top notch. Jeff reached out to me about my account and corrected an issue without me having to address any concerns. I really appreciated this.
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January 2024 by Scorpion Truth
Ms. Candy has A1 customer service! 1/3/2024; I received an automated text message stating I would be charged a late fee due to there was no record of payment on the account. I moved out on 12/16/2023. Thank God I took pictures and recordings to be able to provide proof of me moving out because just that same day, (due to having to leave the storage unit up to indicate the storage was no longer occupied by me ) someone took it upon themselves to put their over flow of things into my vacated storage. I called the property and Ms. Candy and Makayla informed me they would go check the storage get back with me. Ms. Candy called back and we were able to get everything resolve in a swift manner!! If I ever move back to the area and need storage; I would not hesitate to rent there again!
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October 2023 by Joanie (Dee)
Makayla has great customer service at the public storage on Dowlen rd
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October 2023 by Jenger Snapp
Candy is who helped me. She was very friendly, helpful and informative about all my needs and questions. I would highly recommend renting here!! Thank you Candy!
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October 2023 by Bianca Ramirez
Awesome candy did a awesome job informing me what was what explain to where understood the documents emails to me... she was an awesome person very informative
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September 2023 by Jacee Gore
Candy was so much help getting everything set up for my new storage unit. She was very knowledgeable about the app and the building. I would give 10 stars if I could for such amazing service!
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September 2023 by Divorce & Happiness
We had the pleasure of being helped by Candy. She was awesome. She have us a tour of the facility and made us feel confident that my personal belongings are safe at this location.
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August 2023 by courtney cooper
Very friendly and helpful! Candy is awesome and answered all of my questions that I had and was very patient with me. Thank you so much Candy for helping me! ?
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August 2023 by George Brown
Candy the manager is the best! She was very helpful and took the time to acquaint me with the facility and my storage unit.
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July 2023 by Crystal Hayes
Candy was so friendly and very knowledgeable of all the information I needed. She helped with finding me the space I needed and I'd definitely recommend Public Storage.
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July 2023 by Mya Harkless
When i first walked in, mind you its sunday other store offices are closed, it was instant great customer service her name was Candy!! she walked me through the whole process of getting my storage unit answered all my questions, even going to the app helping me navigate through everything! I would 100% recommend going to her so she can help you get your next unit!
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July 2023 by Lisa Wilkinson
Great place to rent. A.c clean, and customer service is awesome. Wanted to upgrade to bigger space, Done in a matter of minutes. Very professional and friendly place.
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July 2023 by Chris Rice
Excellent customer service! Public storage was able to offer me a rental unit in a clutch situation back in April at a SIGNIFICANTLY reduced rate, not having to pay full price for the storage unit until June! Unfortunately, I never used the unit, so I had to close it on the 1st of July, but I was on the hook for the entire July balance. With Candy's help, however, I was able to dispute the balance and was relieved of the July balance in only an hour's time. Candy called me to let me know that I was off the hook and that the account balance had been finalized to $0.00. Candy is an excellent customer service technician and I highly HIGHLY recommend that you consult with her for all your storage needs with Public Storage! THANKS CANDY!!!!
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June 2023 by Latoya P
First time having to get a storage unit and Ms Candy did an amazing job of explaining everything to me. Taking me to the different units and allowing ME to make a choice on which one I preferred. Never once felt pressured to meet a quota. I would highly recommend this location if you are ever in need of a unit. Very clean and easy to access as well!! Great Job!!