-
January 2024 by Divya Ravishankar
The staff there are worse. No basic manners. Stupid! Products are good but we can avoid it because of staff.
-
January 2024 by Edward Volrie Jr
Need new employee
-
December 2023 by Cynthia Brown
Shop thwre
-
November 2023 by Joyce Volrie
2 ghetto girls that didn't want to wait on me I had a return and 1 refused to do it and the other keep trying to take money off instead of refunding never ever returning
-
May 2023 by A Lady
I love your store...I enjoy shopping the wide variety. However, I don't love that I can't try anything on except over my own clothing in front of a mirror in the store front...which is nearly impossible to do in some articles of clothing. At one time, pre-Covid, the Beaumont, Texas location had a dressing room...where did it go? I understand out of precaution during Covid the trying of of clothes was prohibited...but Covid is no longer rampant. I almost feel as if the employees keep it shut down so they don't have to deal with whatever people choose not to buy after trying on. I've worked in retail clothing...putting away mech after try-ons is a hassle, but it's part of the job! The last few times I've been in the store there wasn't one person I spoke to that didn't complain about not being able to try on. I live 20 miles from my nearest location...if I get an article of clothing home and find that it doesn't work for me that means I have drive waaaay out of my way to return it. I'm at the point that while I love the store...I'm about to start driving an extra 10 miles in a different direction to another town to a different store just so I'll be able to try on...at least then I'll know that whatever I purchase was a decision I made based on how I felt when I tried it on...and I'll save myself 10 miles worth of time and fuel from not having to return it. I'd hate to take this route, because I DO love the store. Please consider speaking to your employess in this location about this matter. Get the dressing rooms opened up and do what you're there to do...make money and help women feel beautiful!!
-
October 2022 by Amy Hunter
I like shopping here. but the cashier didn't take the sensory off the a few of my clothes and the alarm went off. I thought she did. She check bag and didn't find until the 3rd time. She did apologize after she found it. I was glad she found it.Next time I will check behind them so this wont happen again.
-
October 2022 by Anastoyshia Foreman
The location in Beaumont, TX has a horrible staff. I got home and noticed the security tag was left on the item. Spoke to the manager the next day and all she said was "people make mistakes" and that "the monitor probably went off but I kept walking". I told her "no it did not go off and if it did, I would have walked to the counter! Basically taking up for her staff, who were rude and not helpful at all. Do not shop there!
-
October 2022 by Jocelyn Jones
Staff was very unprofessional. My friend was needing assistance with clothing and two ladies stood there gossiping about a man. We stood in line while one employee assisted a customer with a return/ exchange! They never acknowledged us standing there and continued to gossip!
-
September 2022 by paula carbajal
Bad customer service lady confronted me about having an attitude when she’s the one with a attitude the whole time talking on the phone in front of people not good customer service! Use to be my favorite store now with that service will not be going there! Yes they are cheap, but what’s a good place with good customer service !
-
August 2022 by Cecelia Loeb
I live about 30 miles or so from therainbow by target shopping center on North 69 frwy in Beaumont. I had to change out a dress I purchased, upon doing that, I was told I then only had 5 days to return from the 7 day purchased for an even exchange or store credit, I asked the question, but this is considered a new purchase basically, it's 2 days after and I should have a different date as of that day of exchange, she said no! So, to avoid this especially with the lack of quality and customer service, why don't you open your dressing room and just monitor and limit how many can go in, instead of irresponsibly sending your customers through all the bad experiences..Training is definitely needed for these young people out here in the workplace, customer service is way off point and in some places, these workers are too complacent and really shouldn't be for there own future needs and no refuse to go that distance again..Not worth it! Yes, I still the 2nd dress and will probably give it to someone..
-
December 2021 by Dawnelle Climer
WHY is this place still open and why do these people that “work” here still have a job??? Completely unprofessional. From the moment I walked in the first thing I was told is that they would be closing in 5 mins, mind you their sign said they were still open for 20 minutes!! The few mins I was in there NOT ONE time did they offer to help me with anything they were all too busy standing in the back holding a conversation not work related. This was my first and last time going here! Based off all the other reviews on here from years back apparently this has been going on for awhile SAD where is any type of management for this store and why are they open?????
-
July 2021 by Barbara Sanders
Reasonable prices
-
June 2021 by Dawn C
WHY is this place still open and why do these people that “work” here still have a job??? Completely unprofessional. From the moment I walked in the first thing I was told is that they would be closing in 5 mins, mind you their sign said they were still open for 20 minutes!! The few mins I was in there NOT ONE time did they offer to help me with anything they were all too busy standing in the back holding a conversation not work related. This was my first and last time going here! Based off all the other reviews on here from years back apparently this has been going on for awhile SAD where is any type of management for this store and why are they open?????
-
April 2021 by Ronisha Elam
I haven’t had an issue until today with the service! Was instructed to wait outside the store until the people came out. 3 came out and my and my brother entered the store. The OLD lady the old braids that’s an up-do, told us to get out. Informed the old lady that two people left out. Very rude and unprofessional. I know she not getting paid too much but that’s not reason to have an attitude! I will be back to speak with the manager! We left out the store and the lady walked out the store behind me and my brother.
-
April 2021 by Destiny Parker
Went at 7 door was locked, seen two people in there no one came to the door to help me.. so tried to call phone wouldn’t go through. No open or closed sign anywhere
