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November 2023 by Were Lee Roads
Truly awful. Pimps and card reader doesn’t work. I’m a Shell employee but do not endorse this station.
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November 2022 by Wendell
The establishment has seen better days I’d say the staff don’t really care but it is a gas station low wages do that I guess…
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November 2022 by Texas Hammer
The establishment has seen better days I’d say the staff don’t really care but it is a gas station low wages do that I guess…
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June 2022 by kylie dors
No gas station should be in business if they don't take EBT. I call for the closure of this store
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September 2021 by Craig Stricklin
No coffee. 0900 F U
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April 2021 by Kate Cusimano
Very clean bathrooms!
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February 2021 by Sharissa A.
Regards of bad customer service at a shell gas station. The store location is 3865 IH-10E Beaumont TC 77705. I'm coming from Atlanta Georgia, and stop at the location mentioned above to pump gas. While my fiancé was pumping I wanted to go in to get snacks and stop at the bathroom since we still have a long trip ahead of us. As I was entering the door the first thing I saw that the bathroom was closed(a sign). My fiancé was behind me and because he needed to use the bathroom as well and was going to get snacks. I turn to tell him(fiancé) the bathroom was closed. My fiancé turn and ask the cashier if the bathroom was closed but she didn't let him finish and very rued said "that's what the sign says!" What my fiancé wanted to ask was if the bathroom was closed or someone was cleaning it. After that I when to the car to grab a pen and paper to ask the cashier for her name and store site to call to complain about the service she run inside to call the manager. I explained to the manager the situation and the cashier once again was screaming from the cashier and say; "how was rude!" I turn and say; "that wasn't the appropriate way."She was supposed to say "Ma'am the bathroom is closed at the moment." After my response she continued to yelled, and make face expressions. At the end the manager gave me the store location, but refused to give me her name or the cashier name. This incident happened on February 17,2021 around 10:50 AM. I believe shell are better than the way I was treated. I'm a loyal customer of shell which that's one reason why I decided to stop at this particular location to pump gas. Also I believe I was a paying customer and have the right to use the bathroom if it was available. I would've understand if the bathroom was closed but was actually directed and greeted correctly.
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January 2020 by Ryan Zoeller
Looks like it is closed (permanently?).
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March 2019 by James Somethingorother
Staff is rude.
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September 2018 by Kevin K.
This shell is supposed to be 24 hrs. Its close to where I work. Ive been having issues with my break lights. Ive stopped here several times for diffrent reasons and I get locked doors with this sign reading closed restroom break. Ive been here 45 minutes and its still locked. This is ridiculous. They do it all the time. Im at the location next to jack n box.
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May 2018 by Kay Russum
Perfect location for a quick bathroom break-polite staff
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May 2018 by jordan austin
No soap in the guys bathroom, when i tell the attendant she says, "yea its because its broken"...
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May 2018 by Lauren Bridwell
The gas I bought worked.
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May 2018 by Deneece Andrews
Friendly
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May 2017 by Michael Chambliss
Great service