Texas Oncology is a well-established private practice in Texas, known for its compassionate care and extensive network of physicians. Many patients appreciate the kindness and caring nature of Dr. Kodali and his nursing staff. They have been meeting the oncology needs of Texans for over 35 years and are involved in significant research and treatment advancements. However, patients have expressed concerns about the scheduling department, noting difficulties in reaching them and long wait times. Some individuals reported frustrations with the lack of responsiveness when attempting to reschedule appointments. Additionally, there are complaints about the unfriendly attitude of certain staff members, particularly at the checkout. This has led to some patients feeling uncomfortable during their visits. Overall, while the medical care at Texas Oncology is highly regarded, improvements in scheduling and customer service could enhance the overall patient experience.
Dr. Kodali and his nirses are nice but the scheduling staff is extremely rude. 0% compassion. And not a care about inconveniencing you. Making snide comments to you is embarrassing.I’m Looking for another Dr. I’m Not going to be talked to the way she did.
August 2023
I arrived at 10 44 for my 11:00 appointment. It's now 11:45 and I'm still waiting!!!!!!! This shouldn't be aloud!
March 2023
Long wait to see the doctor. Waiting 45 minutes to a hour or so is ridicules
