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September 2023 by Lori Goats
I used The Floor Shoppe to redo my floors, counters, and backsplash. Macy helped with the selections, coordinated the job, and came and checked on the work each time the contractors were working. The design center is extensive with choices. They have everything from you traditional, trendy, or luxurious. I highly recommend them!
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August 2023 by Carly Shelander
My home was completed today and I could not wait to write a review. I walked into The Floor Shoppe and Macy greeted me with a smile on her face ready to help. 30 minutes later all of the decisions I had been trying to make for 2+ years had been made and were exactly my vision. From the beautiful white oak hardwood that paired perfectly with the light carpet, to the soft paint colors, and the gorgeous blue grasscloth wallpaper. She guided me and ensured every selection we made would work together seamlessly. I have fallen in love with my home again and so look forward to the memories I will make it in for years to come. Do not hesitate to visit The Floor Shoppe, they will take care of you and make sure your dream home becomes a reality with ease and professionalism.
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April 2023 by shane sterling
Don’t assume like I did that they are competent enough to listen to what you ask for because the owner Hillary Dishman Shook will blame you for not catching their mistake on the invoice and telling you that you should’ve caught it. Tile was put in rooms where it shouldn’t have been and they wouldn’t correct it unless I paid for the tile. Hillary Dishman Shook told me “for the amount you spent you’d think you would’ve read the invoice and caught it.” She would not answer me when I asked her if Macy Brush ( sales person) would have wrote down correctly what we asked for would we be talking about this. All she could say was “I don’t know how to answer that.” Then after all this I get a call telling me I’d have to pay for the tile installation before they’d install the carpet. These people are something else. Tile installers were very sloppy and didn’t clean up They slung the thin set all over the walls, trim and new cabinets. The bright spot is they do have a very polite lady there. Patsy is very polite and nice to work with. I will be filing a complaint with the BBB.4/17/23Nothing gives me more pleasure than telling someone what my experience with this establishment was. Just got done sharing my story with someone looking to come to your store. ?
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March 2023 by Debbie Brown
Macy was awesome to work with through the remodeling process. She is very helpful and answered all of my questions. She helped me plan how to do my bathroom remodel which can be very overwhelming. I really appreciated Macy’s help. Herman and Saul were professional and did an awesome job with the tile and quartz. They showed up when they said they would. Thank you Floor Shoppe.
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March 2023 by Heather Walton Your Trusted Solutions Specialists
The Floore Shoppe HD provided excellent service for our home. The staff is extremely knowledgeable and helpful. You can feel confident in the process from start to completion! #valuable #impressive
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March 2022 by Matthew Reichenau
The work was done beautifully and professionally, and the Floor Shoppe HD always answered any questions I had or phone calls and we appreciated that.
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March 2022 by J R
The ladies here are great to work with, definitely recommend.
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March 2021 by Trenton Robertson
This place is amazing. Macy Brush is the absolute best person to work with :)
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March 2021 by crystal shafer
Awesome team to work with!!!!!
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March 2021 by Christal Fuselier
Hillary and her staff are exceptional! They are very professional and provide excellent customer service. I feel that the prices are right on target for the quality of materials. The craftsmanship of the installation was top notch as well.
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February 2020 by Christian Edmonds
The selection and service are top notch. Hillary was very helpful.
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March 2019 by benjamin Mckee
The ladies working there were very helpful and professional, loved seeing them and working with them, but the cost of the tile, not installed, was marked up past a point I could afford. Highly recommend them for specialty jobs however.
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March 2019 by john reckart
Hillary was great! She designed a couple of bathrooms for us. Price was very competitive and the work was top notch.
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February 2018 by Hillary Dishman
Our mission at The Floor Shoppe HD is to provide flooring products of the highest quality and value. Customer satisfaction is our most important goal.
