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June 2025 by Marie R.
Great first impression
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June 2024 by yanet isordia
I don't know why there is a Horatio that closes at 4 pm if today I was just there at 11 in the morning and it is already closed and there are signs with the hours and here on the internet it says that it is open and it is a lie, it is closed
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May 2024 by James T
Downtown Beaumont post office you can get your passport application done here as well as passport photos sent off. PO Box are available for rent. Same building as the Jack Brooks Federal Building and the US federal court. The hours of the lobby to the post office will be posted with a picture. Always very friendly staff.
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February 2024 by CallingColeen
I had some issues renewing my passport on the weekend at a different post office. Went here to hopefully get everything settled out and mailed and thank goodness it did! Cissy was amazing. She was sweet/polite and patient with me. She was very informative and told me the whole process and make sure everything was filled out correctly. Everything took around 5-10 minutes here.
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October 2023 by Christy Martin
If you need your pass port DO NOT go to this location !!!They make up their own pass port hours, their website is a lie !!! Even if you schedule an appointment they won’t see you after 12!!! My SCHEDULED appointment was for 1:30 and I went at 1:05 and was told sorry …. So I wasted time even trying!!!
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October 2023 by Christy Fry
If you need your pass port DO NOT go to this location !!!They make up their own pass port hours, their website is a lie !!! Even if you schedule an appointment they won’t see you after 12!!! My SCHEDULED appointment was for 1:30 and I went at 1:05 and was told sorry …. So I wasted time even trying!!!
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January 2023 by Adam Young
Sign says be back at 210p on a non holiday friday...it's almost 3p and sliding door is closed...what gives at this post office??
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April 2021 by osmar uresti
Mom doesn’t have the best English and she went to get her passport . Sister was there who knows English and Spanish perfectly but the lady did not want to attend my mom because she had an accent . Had to leave work . Felt extremely discriminated
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January 2021 by Mariya Skocik
Worst customer service ever. Clerk Phyllis is available but requests you come with an appointment. Clerk just sits where and not performing duties while getting paid.
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August 2019 by Brittany Dorsey
Horrible attitudes
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October 2018 by Charles Earley
Phyllis was AWFUL! Since some of my items were already paid, she made me go to the end of the line. She claimed that since I had already paid for postage, I was not really a customer any more. Then when she finally waited on me, she kept allowing other customers to interrupt. This was the first time I ever had to go to the end of the line and wait because I had some prepaid postage.. In addition, she hassled me about a book I was mailing. She told me she had the right to open the package and inspect it. I told her to go ahead and inspect it. She refused and would not accept the package unless I told her what the specific item was.
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August 2018 by Monroe “Kemoe” Spencer, Jr.
I've never had problem here.
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June 2018 by Monroe Spencer
I've never had problem here.
