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November 2023 by Brianna Rico
Just came in randomly to “look” and they just happed to have unloaded the car I’ve been looking for. The new 2024 VW Atlas Cross Sport w/tech. Nick was great, he worked us and provided excellent customer service. Most car salesman want a quick sell to move onto the next but Nick Jorgensen & L.T., the GM, worked with us. S/O to VW Bmt for making this happen. Ask for Nick J. If you’re in the market for a new car, you won’t regret it.
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November 2023 by Carlos Elizondo
Service:took my Atlas in for an oil change. And upon inspecting for an oil leak, noticed screw was missing from the bottom skid plate. Called them and they seemed to know which one it was.Had to drive out the next morning, and got nothing but ATTITUDE. how is it that the dealership would leave it out. How many times have they done this?Very unprofessional and just down right rude.Asked to speak to the service manager, and of course, was too busy to care.If I could leave no stars, I definitely would.Shame that you can't trust anyone these days.On a positive note, the only one that seemed genuinely concerned was the service advisor, Kayla. She took charge and made sure the issue was addressed and taken care of.
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November 2023 by Shelia Matthews
Everyone is nice and helpful as always. The lounge area is comfortable, with desk setup. Very convenient so I can do work on my laptop
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November 2023 by Carlos E.
Service: took my Atlas in for an oil change. And upon inspecting for an oil leak, noticed screw was missing from the bottom skid plate. Called them and they seemed to know which one it was. Had to drive out the next morning, and got nothing but ATTITUDE. how is it that the dealership would leave it out. How many times have they done this? Very unprofessional and just down right rude. Asked to speak to the service manager, and of course, was too busy to care. If I could leave no stars, I definitely would. Shame that you can't trust anyone these days. On a positive note, the only one that seemed genuinely concerned was the service advisor, Kayla. She took charge and made sure the issue was addressed and taken care of.
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November 2023 by de trixie
Friendly and helpful staff. Setting appointment was very easy. The service advisor, Michael, kept me informed and stated what my choices were when he advised me about the care of my car.
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November 2023 by Kortney Ladd
Excellent Customer Service!! Talon and the Sales Manager were amazing! They helped me find the exact car I was looking for. They were so helpful and understanding! I would happily purchase from them again and I highly highly recommend!!!
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October 2023 by Theresa VC
I’m always greeted with a friendly smile and treated like I am top priority. Even thought I know I’m not the only customer every time I come in I always feel that way. It’s refreshing.I know that when I drop my car off I’m going to get it back just how I left it or BETTER.
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October 2023 by Bryant Reily
Excellent experience purchasing my 2024 Pure Gray SEL Premium R Line Cross Sport Turbo ? ? ? ? ?Regards,Todd Reily
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September 2023 by Jolie Hartwick
VW of Beaumont by FAR beat the price of my trade in from another dealership. They had the vehicle I wanted and didn’t give me the run around. They didn’t harass me when I wanted to go to another dealership for an appointment. They were extremely fair. The vehicle I purchased is amazing and I am so pleased. Go see Talon T. at VW of Beaumont! He will treat you right!
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August 2023 by Marcia Jackson
This was such an easy buying process. We have been shopping around for a few months, and from then moment we went in there was something different about this place. They offered the most fair trade-in and were helpful and efficient. Toby and Logan were a fantastic team. VW Beaumont has our business for years to come!
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August 2023 by Christine Schwan
Our experience was wonderful. Nick Jorgensen was amazing. We asked about an Atlas Cross Sport online, heard back almost immediately, set up a time to meet, arrived with the car already cleaned and ready to go. The transaction was painless and quick. Easiest purchase ever! Even though the dealership is far from us, we would definitely drive that far again and recommend Nick to anyone asking about a VW.
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August 2023 by Lionel ofJudah
This week's visit was great, I dropped my car off, they replaced the part needed (which was under warranty)as well as my key fob battery free of charge. I don't know who is washing cars but they did a phenomenal job! ??
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August 2023 by Patricia Jackson
Arrived 8am, appt was at 8:15. Did not leave till almost 1pm. My car was not washed or vacuumed once again! I was given this estimate of 5000 dollars for repairs in the near future. I understand it was on a Saturday, but customers who arrived after me were long gone. I was told that they only had 2 service guys there, but my car should have been one of the 1st ones to be ready! I was not pleases at all!
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August 2023 by Dianne Hebert
At VW Beaumont, I received the best experience with the purchase of my vehicle. Paula Davis had the most patience with me since I wasn’t planning to purchase at this time. It all started with a simple oil change. Gideon was very knowledgeable with demonstrating all the updates from my 2020 Tiguan. Finance Dept was great and friendly as well. I would definitely recommend VW Beaumont.
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July 2023 by Gabe Bennett
I wanted to say thank you Volkswagen of Beaumont. Mr. Mike was fantastic. I was unaware that a still had a warranty on my car and he let me know that I still had coverage and helped me get my issue fixed with no additional cost. Thank you Mr. Mike!