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June 2024 by Alisha Williams
I went to the pharmacy today for a vaccination and encountered extremely rude behavior from the pharmacy technician at the consultation window. When I explained my reason for being there, she aggressively shouted, “You are going to have to get into the other line and I will eventually get to you.” While I understand the pressure of handling a long line, there are appropriate ways to instruct a customer. Shouting is never acceptable in a customer service setting, especially when the customer is being calm and polite. Respect and politeness should always be maintained.
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June 2024 by Kathy Lemonis
This place is terrible. I called days ago, Rx was supposed to be ready the next day. Then I went up there, it wasn't ready. So I filled it again..the next day I went to pick it up. Once again, wasn't ready. So they resubmit to refill again. I sure hop they fill my medicine. This will be 3rd time! This is ridiculous.
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May 2024 by Kris
I’ve moved my Moms prescription to this store from College, because of all the problems they had just filling prescription. Now sadly the last 6months this location has completely gone to pot. It is always a headache! Use the Automated system- doesn’t work, it’s ready, don’t have it. Call them personal and talk with them. Wait two days then go to pick it up still we don’t have it. It’s just so aggravating now. My well use home delivery Optum and deal with the same aggravating circumstances
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May 2024 by Melissa Smith
***Terrible service!**
We have been using Walgreens on Calder for year's and have had nothing but trouble the last couple of year's. They never have our prescriptions and the auto refill is a joke. My Dr office has to call repeatedly to get our prescription in the system because even though it shows that they have received the script they say they don't have anything for us. It's so frustrating. They constantly blame the Dr office for not calling it in or say there is something wrong with their electronic system on the Dr office side..I'm am just going to switch because they don't seem to care about anything at all and no customer service at all...very disappointed with Walgreens!!!!!!
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January 2024 by Dawn Payne
Will never go to Calder location again for my prescriptions. Went to pick up prescription today and they said I didn't have a prescription to pickup at their location and that I needed to go to Walgreens on Folsom to pickup. Went to Walgreens Folsom location, and they told me my prescription was at the Calder location. Smh...Folsom location got my prescription straight for me.
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October 2023 by Ronald Ormsby
Very inept pharmacy cannot answere questions about scrips,Cannot read and understand a computerscreen. Making an appnt. does no good unless you're bilingual,as most of staff in pharmacy are spanish(?) speaking. I can no longer support this store.
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October 2023 by Karen Ormsby
Need more help at pharmacy, we waited 30 minutes before we got waited on. I should know better than go to Walgreens.
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July 2023 by Razo Black
Always good for that one thing you forgot it need.
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July 2023 by Kellie Garcia
The cashier tonight had a lot of patience and a great sense of humor. The young lady in front of me could have taken care of her business better if she would have just put down her phone it is totally disrespectful to the cashier as well as the customers behind her. But the cashier stayed calm, cool & collective. Where as I probably would have (and almost did) said something. But she remained very professional and kept it real!!! It great service like she gives along with a sense of humor that make you want to go back! Thanks for the laughs...cool lady! This store is always clean, stocked well and the employees are always helpful and around to assist when you need them!
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July 2023 by clinton cheek
I was helped buy this kind, smart and quick thinking employee... I found a 4 leaf clover on mother's day and decided to give it to my mom, I wanted it laminated but no one was open that Sunday. So when the Clerk suggested that I use a small picture frame it really made my day and year. My mother was so happy and so was i...Thanks for the incredible Mother's day experience ?.
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February 2023 by Erin McElwee
Beaumont Texas Walgreens on Dowlen/Phelan: I went in to purchase some more makeup, and the associate named Ceecee kindly greeted me. Her makeup was flawless so of course I wanted her recommendations. You can tell that Ceecee loves what she does and she’s good at it. She had great product suggestions and application tips to help my makeup last. Thank you Ceecee and the front checkout staff and the floor stockers for always being so friendly and helpful. You guys are awesome at what you do!
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February 2023 by Abigail Davis
Emma (I think that's her name) in the pharmacy has no clue what she is doing when it comes to insurance. I changed pharmacies do to her incompetence.
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November 2022 by Natalie Guillory
The staff is nice and efficient BUT when trying to call, it leaves you on hold then hangs up. I called 4 times in a row and this happened on different days ?. It’s important to be able to reach them by phone. It’s like you have to go there to ask a simple question. It’s very frustrating and inconvenient! It’s not the phone service it’s the pharmacy. Seems they are hanging up calls to avoid answering questions. That’s a big part of the job. ??♀️ Whoo Sai
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August 2022 by Jacob Mcgreevy
It's a Walgreens I've always had good service here never an outrages wait only once did they not have a prescription and it was one no other pharmacys had either so I can only say good things about them sometimes there's a lime at check out but that could be anyware
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April 2022 by Chris
4 Covid tests made for travel. The options on Walgreens gives 15 min windows. We selected 4:00/4:15/4:30/4:45 arrive at appt. Explain to the pharmacy tech that we are in two vehicles because we have to go to a baseball practice afterwards. She tells me I can’t take the rest than help my son take a test?? I ask how does anyone give their child a test? She tells me to give my son the test. Then get back in line and come back around???? So we do that. My wife pulls up with my other son. 4:34 for a 4:30 and 4:45 appt. She tells my wife. You are too early you must go wait in the parking lot and come back at 5:00pm. WTH is this lady who is a pharmacy tech completely insane. You are letting a $14 person completely ruin what let’s be honest is your most profitable portion of this entire building.Get your act together Walgreens this is for a vacation not because anyone is sick and we did the appt the way your site asks for it.It doesn’t surprise me this location has a 3.7 rating doing this kind of stuff but I guess it’s really a reflection the the pharmacists more than anything.
