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November 2023 by Norman Bennett
DO NOT BANK HERE! The Worst Bank in Texas... The Worst Customer Service I EVER had to suffer through. These Malfeasant Morons Assisted a Criminal in Stealing 24k Dollars from my 97 Year Old Elderly Mother... yet would not let ME (her Son) close an account to Protect Her... Lawsuit is Pending. They have Cut Hours and Closed on Saturday because they are a Failing institution... Just a Matter of Time before they lose the Lawsuit and Close their Doors... Hopefully Forever. The Absolute Worst Bank Ever! DO NOT BANK HERE! Have a Great Day.
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August 2023 by Jamie J.
they do NOT have a customer service 24 hrs only Monday thru Friday 8 to 5 this is awful when there is issue with cards and extremely aggravating when there is card issue..
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March 2023 by Randy Hudson
I've been banking at CBTx for over 20 years with both business and personal accounts. I moved from a large brand name bank and have been really happy with the choice. Recently, I needed to secure financing for a complete new heating/cooling system in our home. Nicole worked tirelessly after hours and on the weekend to keep me updated and to make sure the funding was secured before the install was completed. I use the Bedford branch for regular business and they have always been very courteous and helpful
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November 2022 by Adam Muller
Had a great experience with CBTX! We did two loans with Jose this year. The interest rates were extremely competitive, and the communication from beginning to end was excellent. Very smooth experience. Very highly recommend!
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September 2022 by Griff Brown
Honestly - the most technically backwards bank I've ever worked with - on multiple occasions I've had to travel 45 minutes to the closest physical location to address issues that are easily handled through apps at every other bank I've ever used - I've now had 4 extra mortgages pulled from my accounts after closing on my house with them 4 months ago - I've had to spend a few hours on the phone with them and that doesn't seem to go anywhere.Very nice people - but sheesh it can test your patience
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September 2022 by Eric Little
Best bank ever. Branch manager is awesome!
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September 2022 by Rinjing lama
Great customer service/ drive through. Recommend to everyone
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September 2022 by Dirk Kelcher
Friendliest bankers I have ever worked with
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July 2021 by Scott Killian
Great Bank and also great for mortgage and loans. Have done lots of business with them and highly recommend to my customers. They close on time and provide great service. Personally I really like there app and use it on a daily basis.
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April 2021 by Daniel Stone
These guys are fantastic banking partners. They quickly addressed our small businesses needs and put together smart solution. I highly recommend using Commercial Bank of Texas.
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October 2020 by Olga Garcia
Went to go see Jose G. for financial questions about being prepared to buy a house. And let me tell you guys it was efficient, easy to understand, and super informative. My husband and I left super confident in the next steps that need to be taken.
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September 2020 by Joe Ericsson
Charged for every little transaction. I think I need to go with a smaller bank. Seems in bigger banks They make it harder for getting the service that you need
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July 2020 by Sunshine Bryant
I love this bank so much! They have ALWAYS been super helpful and fast. Deb is one of my favorite people who responds quickly and is beyond efficient. This branch is the best alternative to big banking because it's personal and the only way I prefer to bank.
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April 2020 by Contact Open Up
Our company has trusted CBTX with all of our Personal and Commercial banking needs for a very long time. We have always been treated by everyone with professional courtesy and kind words. The entire staff all work hard to get the best results available and that's all anyone could ever ask for. Thank you for all you do for your customers!
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April 2020 by Philip Freedman
They are very friendly, Helps me set up a number of accounts. Also worked very hard to get me PPP money and helped me fill out the paperwork and also helped with missing doc. for my business. Feed up with working with the BIG banks where you are a number and not #1. Try CBT where you are a friend and not a number! Phil Freedman Doctor of Customer Acquisition Retention and Enhancement, My Marketing Cure.
