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January 2024 by Ruben Rodriguez
Just Amazing and Awesome Customer Service. Frank is Always there for Me, my Family and our Limousine Company. He is always there to make sure that We are Pleased with the Service PROVIDED by your Establishment. The Quality of Service by his Employees Reflects his Leadership. We currently have SEVERAL Vehicles in the Unlimited Service Program and Frank makes sure that We leave Happy and Satisfied every Time. Especially when I bring my Show Cars to make Ready for Carshows Entries. Frank is the Best with deserved Recognition for Sparkling Image. Thank You Frank for taking Care of our Limos, Family Cars and Show Cars.
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January 2024 by Dennis Wood
Sparkling Image is the best Carwash I’ve used in 25 years.The result of their fast n careful work is a showroom-clean car every time.
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October 2023 by John Talley
I ABSOLUTLY DO NOT RECOMMEND ANYONE USING THIS CAR WASHhave been coming here for a while & one day car got stuck in the wash due to a malfunction which damaged the drives back side tire it tore a piece of my tire out and of course got the run around from management of send me this & that blah blah blah a manager told me he seen the camera footage & validated the damage & sparkling imaging is ignoring my emails I have emailed everybody & could and called and I have been ignored since March 2023 this is unreal "I REPEAT I DO NOT RECOMMEND THIS CAR WASH". Sparkling image does not pay attention to you when their equipment damages your vehicle - run the other way people.
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October 2023 by Ahad Kheraj
Went there for the first time the other day. The guy only presoaked one side of my car before I went into the tunnel. How lazy are you? The people wiping the car down cared more about their conversation than their job. They forgot to wipe the side mirrors and all the water dripped down on my doors leaving water stains. Save your money and go to Trinity Carwash on Industrial. They’ll do a better job.
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October 2023 by Luisa De Leon
Detail itself was what I expected. Left with my car, I wasn't told my mats would be in the trunk, so I U-turned to ask for them back. Worst part was, I asked the gentleman who cleaned the inside of my car with several others if they had a tip jar. All he replied was "yeah, money's good with me." Very unprofessional if you ask me. Overall good service / poor communication / some opportunistic staff.
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September 2023 by Pratap Nakarmi
Addendum: If you go through the reviews, the owner only responds to a 5 star reviews, but not a single response to any reviews less than that. What a customer service ethics they have!I normally do not tend to write reviews unless it's the worst or the best.Do not go to this car wash. I chose the 'Full service #2' ($24.99), but as listed in their menu nothing was done properly. The interior dusting was done very poorly and when I showed all the dust and spots to the woman who was doing the work, ridiculously enough, she started arguing by saying rudely she couldn't do more than that. The interior vacuum was not done properly either, and there were lots of dust everywhere including on the seats. I had to have the vacuum done again. No fragrance at all. When complained to the person taking orders, he just said 'oh, I'm sorry'. In a nutshell the service provided was totally unsatisfactory and a total wastage of the money paid. Never going back, ever again. Giving one star because it wouldn't let me post the review otherwise.Services: Full body wash
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August 2023 by Jeff H.
I always use this location when I need express services and am never disappointed. Today I paid for the Express Interior service which also includes the Full Service Wash #1. The 2 ladies detailing my vehicle did an awesome job in extreme heat out there today. I also always make sure I give most of my tip to them as soon as they start working on my vehicle to let them know I appreciate their hard work ahead of time. When the job is done right and I'm satisfied, I hand over the rest.Services: Full body wash
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August 2023 by Libby Leito
35 bucks to have a machine wash my car, vacuuming, wiping interior down, dusting, etc. and I finished the job at home. The sides of the vehicle looked great, but lots was left to be desired. Usually, when I come and get my car done, it looks okay/good, but this time, I just felt like a waste of money. I think it's time to find a new place.
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August 2023 by Diane Soliz
Warning*** do not go here to this business for car wash ** details belowBeen coming for here for past 5 yrs, recently had damage to my vehicle & chased this sites owner down for months once I finally got in touch with him guaranteed me damages would be paid for; then no response again for months finally find out he is no longer there I was given contact to the owners. Sent me email & pics as requested still no response mind you damages occurred in March 2023 we are in July this ia absolutely ridiculous. The damages occurred when the rollers went down and I was stuck in the car wash well over 30 mins & the original site manager at the time reviewed the camera footage and told yes it's the rollers machine fault so the damage my tire & rim will be paid for, now the company will not reply to me I'm being ignored this is not how to treat customers, so I will move forward with my attorney.
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July 2023 by Lindsey A.
This car wash used to be good, and now it is awful. I went there a few days ago and got the $34.99 wash. They were literally done in less than 10 minutes and I thought that was odd....come to find out it's because they did nothing! I go to my car with mud spots all over still on the bottom of my car, literally nothing wiped down inside my car and when I asked them about it, the "manager on duty" gave me attitude. I said I'm sorry to bother you but I just paid 35 dollars for this?!! So he went around the car huffing and puffing with a spray bottle and towel to finish what should have been done before I was called to the car. It still looked bad when he was finished, but I was so frustrated I just got in the car and left. I will never be back again, and it's sad to see how bad it is now. I guess you can see for yourself on the other recent reviews..
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July 2023 by Erik Frye
Brought my work truck here and paid for a 60dollar hand wash with interior vacuum and wipe down, they missed half the truck and didn’t try to correct the problem, asked if they would atleast wash the areas that were missed and the best they offered to do was vacuum the carpet. Definitely not coming here again and would not recommend to anyone else!
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June 2023 by Mike S.
I don't know why this place has a low rating. I'm pretty picky and I think they did a really nice job. We got the $25 full service was and we were pleased with the outcome. It was crazy busy and they turned it around PDQ. I RECOMMEND!
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June 2023 by Kal S.
Ridiculous! I got the $25 and was there for 75 minutes! I asked TWICE is the car was done and they said NO. But it was just parked up front. Finally I asked the nice lady up front and she radioed and said yes it is. Then I waited another 10 minutes because no one knew where my keys were. Meanwhile it's a hundred degrees waiting inside because the AC had to be broken.
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June 2023 by Gena S.
First time to visit the car wash. I asked which detail Package would include outside and inside. I was told the $34.99 does. Well they did not wipe the inside down at all, not even a little. Whats the point of this place if they dont even wipe it down on the inside. You basically pay $35 for an outside wash and vacuum, and not even a good vacuuming. For $10 i could run it through any car wash and detailed the inside myself better than these people did. I tipped $5 but dont bother tipping, they did not detail and done with my car in 15 mins from start to finish.
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June 2023 by Stacey F.
This car wash used to be good when it was a different company back years ago, now not so much. It's very run down on the outside and the inside isn't much better.The people they have working there all act like they don't want to be there and do their job and the quality of work shows because of their half a** attitude.I had to have the vehicle washed twice because it was still dirty when it came out! Bugs still on the front, soap still on the back window, didn't vacuum hardly anything etc.I got my money back, screw this place! If you want it down right just do it yourself, these places suck these days.
