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March 2024 by Todd L
Employees smoking in front of the restaurant. Plates slamming. Cook was great. Won't be back.
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March 2024 by Trevi Griffin
Cleanest Waffle House on the planet. Always delicious and served by super friendly people.
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March 2024 by Jordan Mike
Visited at 10 am on 3/8/24. The young cook was fast and good food was great servers were ok
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March 2024 by Joe Hnizdo Sr
Just tried to call location to ask if they still did curbside no answer jjust wewent to Togo automatically
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February 2024 by Michael Guerra
Always the best!
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February 2024 by Scorpio Fantasii
Horrible experience. I’ve been to this location several times where Darrian is always amazing. However, this time was a nightmare. My server which I didn’t catch her name was great. She was nice a diligent. She took our order and gave it to Traveon which whom I’ve never seen before. I got my order and three different items were wrong. She got my bacon re cooked with no problem. However the steak I ordered was very tough. I told her and she then told the cook Traveon. He told her to give him the plate and put a thermometer in the steak I had already touch and eaten off of inside of the steak and put it back on the top shelf. He then started to argue that the it was a decent temp (in which he never cleaned off, after I had my fork inside of the steak) ( cross contamination). I had already told him that it was suppose to be medium and it tasted well done and that I couldn’t cut it. He continues to go back and fourth as if he is high off of something. After about 10/15 of this my friend tells him he is very much so wrong. He continues to go back and fourth. I find out that he has has serval complaints . I was urged to contact the GM. He then calls the police. He is so high that gives them a random customer’s license plate. . Mind you this interaction should have never happened while only speaking to the very sweet server. I asked the server who was the on call or acting manger she tells me Brook. He starts to yell at her in front of my self and other customers that end up leaving. He tells her you are going to be fired for giving out that info. You do know there are polices you are going to be fired he repeats while she is trying to answer my question on the matter. Very horrible customer service for someone who works in Southlake in customer service. Police comes out and he tells them that he is the acting manager. He tells them we are trespassing and a bunch of other lies. I do not recommend anyone be treated in this manner. I have been to this location serval times over 4 years and have never gotten this treatment. This seemed racial. To order food and have to argue with the cook for whatever reason makes no sense when the only person you should be conversing with is your acting server. This location has went down bad. If you want to enjoy good food and not be harassed by the cook I recommend you go to a different Waffle House. No manger on duty. Police also converse that the other male server or cook on dirt let them know on their came that he started it all for no reason. It makes we wonder how many other customers have had encounters with him. He is bad for business. So I am now somehow ban/trespassing for 2 years. Simply off a drugged cooked whom has horrible customer service. BEWARE!!!!
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February 2024 by Cory B
Great service nice staff
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February 2024 by Christopher Clarkston
Top tier food and service every time!! Especially if you come in when it's not busy you'll get the best treatment here. The food and crew are the
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February 2024 by Grumpy Guy
Service was fast and good. Refills were not
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January 2024 by Kaelem McCullough
Loved Candi. She was infectious with enthusiasm.
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January 2024 by Tony Reynolds
Always good. This has been a good mid-cities stop.
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January 2024 by junior Gonzalez
Ordered a waffle and had it ready in one minute. It was great cause I was starvin
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January 2024 by Don Kizer
I love waffle house. Honestly, doesn't matter what time of day or night, the employees are always in a great mood at every WH I go to.
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December 2023 by Kori T.
Greatest place
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December 2023 by Richard Fraser
A delightful start to the day. Wonderful service and excellent food.