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February 2024 by Rashell
Absolute joke. Customer service sucks. They treat you like you're dumb. Been trying to just change my name on my account and at the point I should have just switched banks. Such a complete joke and they don't care. Avoid this location.
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December 2023 by Sandra Sanchez
The policies of this bank became totally ugly. I have been a customer for 9 years. Before, I had to make 10 a month. If they didn't charge me, today I have to keep 500 during the month without decreasing the amount at any time during the month. If I have 499, they charge me 10. dollars are becoming millionaires Acosta of the poor people there are millions of us who perhaps cannot maintain that amount this bank has millions coming in monthly stealing from the poor
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November 2023 by Anish Sitaula
went to cash in check on oct 17, gave this young indian guy two forms of id, tells me my passport is expired and its not even expired. went to different location and got my check cashed. apparently, he doesnot know how to check the expiration date on passport.
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September 2023 by PMK pmk
This Wells Fargo at Central Drive….Such a worst and poor customer service. Horrible experience from the staff.
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September 2023 by Dilly Hidden
It was very easy process to open new account with Mr. Murad MithaniHe explained everything nicely
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September 2023 by Crossed Fire
The branch manager helped me today. Great experience.
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July 2023 by Izzy
Horrible service from the Hispanic lady who works at the front, she took forever to even greet me. And once she finally did, it took her about 30 minutes to do my transaction. Horrible, horrible service very disappointed in Wellsfargo for this.
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June 2023 by tommy mason
As usual.. if one of their customers writes you a check and you want to cash it at their bank .. they charge you $7.50 to cash a check at their bank from one their customers.i'm told "we become a check cashing company " therefore we can charge you a fee??. use to have a mortgage thru these people. AVOID them at all costs....
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June 2023 by Nadine Morrison
Quick, easy, efficient, helpful and friendly service. You are appreciated.
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January 2023 by Rock Wise
Yesterday morning for the second time the same cashier ignores to help me with my wells fargo checks, and with really bad attitude told me to come back Tuesday morning . she was with bad mood and rude.!
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October 2022 by Sophia
Why did I wait 30 mins not to be greet by the multiplicity of employees paying by. Okay, then on top of that being told no one is available to see me. What??? Horrible service come on Wells after 15 years. Trash
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August 2022 by Jeff Morrison
I can see why this branch has a very low rating. I don't have an account at Wells Fargo but I always use their ATM since I own their stock. I walked inside to try and exchange the bills into $100s since I was going on vacation. They wouldn't help since I didn't have an account. They would only help if I opened an account and wanted me to open it on their app. Guess I should of followed Warren Buffett and sold my stock when he did based on this customer service.
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August 2022 by Lynn Hough
It's wonderful! The girls know me by name.
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February 2022 by Benjamin Kim
We were not greeted by anyone at this bank upon entering the bank. We went to the advisors office and asked for help and he said we needed to wait for a banker to help us and he walked out of the building soon after. 20min passed and we still weren’t greeted or asked what we needed help with. We walked out in disbelief and will close our accounts and refi with another home mortgage lender based on the customer service of this location. (This isn’t the first time we experienced bad service at this location).
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February 2022 by Kelli Jackson
The bankers at this location are "too busy" on their computers to help customers. Don't waste your time if you need banking services. Go to another branch or better yet a different bank!!!
