Billiard Factory in Bee Cave is dedicated to excellent customer service and professionalism. Customers appreciate the helpful and knowledgeable staff, including Dominic, who goes the extra mile to assist with purchases and resolve any issues. The team, including Mark and Denzel, is praised for their punctuality and skill in delivering and assembling pool tables, while also providing valuable care tips. Many customers express their satisfaction with their new billiard supplies and tables, highlighting a strong commitment to customer care. Overall, Billiard Factory stands out for its reliable service and quality products, making it a recommended choice for billiard enthusiasts.
Professional in all respects. This is where the high quality billard equipment is at.
November 2023
Dominic was extremely helpful. Not pushy and very kind to talk to. I purchased a few cue sticks for our game tables and was very delighted to get such top notch customer service.
October 2021
Great customer service! My aunt gifted me a pool table from her house in greater Houston. Billiard Factory disassembled the table, shipped it to my house, and set it up in a timely and organized manner staying in constant communication the entire time.
