This Chase Bank branch is highly praised for its excellent customer service and friendly staff. Customers note that they are quickly assisted, often by dedicated employees like Nedda, who respond immediately and make visitors feel valued. The tellers are described as kind, happy, and helpful, turning a bad day into a positive experience. Even non-customers appreciate the attentive service provided by associates and the branch manager, highlighting the bank’s community-focused approach. Although the branch can be busy at times, staff members like John handle delays with courtesy and professionalism. Overall, this branch stands out for its customer-focused attitude, personalized care, and welcoming atmosphere, making it a preferred choice for those seeking a positive banking experience.
I went to 2 other Chase branches without being assisted adequately. I arrived at this branch & Nedda helped me IMMEDIATELY! Don't waste your time or efforts anywhere else. This branch is 100% customer focused! Thank you Nedda!
December 2023
Staff is very nice and helpful but their dang ATM machine is down too frequently. Very inconvenient.
