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March 2024 by Missy Jones
This store has numerous statements of the alfa wolf community. I believe that this exact location is secretly an alfa sigma hide out. I love this place for that I recommend 100% AWOOOOOOOO
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May 2023 by Aubrey Anne Alkire
I had a fantastic experience getting my second ear piercing at Clare’s! Roxanne made feel completely at ease and well cared for! I can’t recommend them enough!
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May 2023 by Erica Diaz
This is my kids favorite location, Roxanne and her dream team are always very warm, helpful, and welcoming!
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April 2023 by Carl Doeksen
Wow! what a great job for our daughter's birthday! The team here really went above and beyond to make it a special day/event for her small group of friend! Thank you! :)
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March 2023 by Rebecca Everts
My girls and I love this location. The owner and her staff are friendly and helpful! Great place to buy gifts.
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December 2022 by Suze Paul
Roxanne is Amazing! She gives incredible customer service. She goes out her way to assist every customer. She was incredibly professional, kind, caring and went way out to help me in the most incredible of ways.Gratefully, Suze Pahl
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October 2022 by Amber H.
Yesterday was my daughters 9th birthday. We had a day of shopping planned but she woke up not feeling well. It was such a bummer to stay home all day. She started to turn a corner that evening so I decided to run her to her favorite store, Claire's, to get something special for her birthday. I didn't realize the store closed at 7pm! We were literally running to try and make it. I called the store and spoke to Roxanne who said if we got there at 7, she would let us shop for a few minutes. Sure enough, we walked in right at 7. Roxanne was so sweet in trying to make my daughter feel special! She had turned off the music but offered to turn it back on so we could have a "shopping experience". My girl found some cute earrings and not only were they all on sale, but Roxanne also gave her a birthday discount! She was thrilled to get so many earrings and still have money leftover. A Huge thank you to Roxanne for not only letting us shop, but taking your time to let my daughter feel special. I have worked retail and know it can be annoying to have customers when you're ready to close up! We didn't feel that for a second.
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September 2022 by Grace Bumpus
Roxanne is amazing! I was concerned about healing issues cos I have scar tissue from people piercing through the scarring, but she took her time to find a spot with healthy skin to make sure everything heals well. I could not have asked for a better experience getting my ears re-pierced. I will definitely be back to this location once I am ready to change out earrings :) 10/10 customer service
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September 2022 by Candace M.
Why are you not "open"? All lights on and doors locked. I made an appt to have my daughter's ears pierced and chose to cancel because I've called and called, came by 4 times in 3 days......nothing. What's going on???
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June 2022 by Kathleen Sauerman
Very accommodating, walked in for ear piercing. She took her time and made sure my daughter was happy with the earring placement.
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May 2022 by Erin Overstreet
Claire’s really made my daughter’s 14th birthday ear piercing ceremony special. Thanks so much Roxanne and team!!
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May 2022 by Leslie Black
Omg! Love love love this store and the sweet ladies that work here now! I had the pleasure of being helped by Roxanne & she was a DREAM for my daughter's party favor planning! Mia & Ty were also extremely helpful as well! I will definitely be back again very soon! ?
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March 2022 by Kevin Felts
Worst experience at a store in a very long time. Supposed to be open until 8pm get there at 4:20 and they state they are closing at 4:30, ok can you piece my daughter ears? Answer- no we are closing in 5 min. Well you are closing in 10 - can’t do it! Seriously!?!
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January 2022 by Camilla Purdy
To make this straightforward, there are no cartilage piercers that work here. I found this out the hard way. On two different occasions, I was utterly disappointed by the lack of customer service and misinformation from the staff. The first time, I waited 20 minutes for the piercer to arrive after the cashier informed me that a cartilage piercer would come back from her break shortly and gave me the form to fill out. The “piercer” came back after a while and was very abrupt and haste without any manners. After telling her what I wanted, she snapped that she didn’t do cartilage piercing and assured that if I came back any other day of the week that a piercer would be able to pierce me. I came back later that week as told and asked a different cashier if someone could pierce my cartilage, emphasizing I wanted a helix piercing so the mistake wouldn’t happen again. She told me that she wasn’t trained in cartilage but that the other worker was and would soon be back. We came back after half an hour and the piercer immediately shot me down, saying she couldn’t pierce cartilage either. The moral of the story my friends, is that, everyone at this establishment is full of empty promises. They need to get on the same page with one another and not feed misinformation to their clients. Really distraught by this. The rainbow after the storm is that I did in fact get my cartilage pierced elsewhere- Barton Creek Square Mall :)
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December 2021 by Mitzi Logan
Busy place but staff was still friendly. I mean. It's Claire's.
