-
January 2024 by Rose DeCaro
Great store and friendly staff. Love my HEB!
-
December 2023 by Matt Burford
This place is absolute garbage. Closed up before 5 and wouldn’t hand me my prescription. Won’t be going back
-
December 2023 by Cynthia Rose
Great experience. Been a stressful couple of months. Everyone at your pharmacy was willing to listen to me and responded respectfully. I know I was extra sensitive and worried. I wish to thank everyone in the pharmacy unit. They are accurate and professional. Thank you is not enough!
-
October 2023 by Ashley Lindsey
Extremely rude. I called to ask about the wait time for my son’s prescription. She quoted me a time and I politely asked if there was anything that could be done to receiver quicker if possible. Her reply was “do you have any extra employees in your pocket”? My question was genuine and polite and to be spoken to like this from the pharmacist is extremely unprofessional. I expected much better from H‑E‑B.
-
October 2023 by Bodie Couey
Called because I needed to know why I couldn’t get my dad his pain medication for a stroke and broken collarbone he’s suffered within the past 8 months. She picks up the phone and immediately hangs up. I go to the drive through and she says something is wrong with confirmation numbers. I find this outrageous it’s been an entire day of trying to get them for my dad and he’s in constant pain and their job is give out a prescription when they’re prescribed, do your damn job don’t tell me to come back later and to call first before coming back if you’re going to answer and immediately hang up. Absolutely outrageous.
-
September 2023 by Michael L.
Hands down one of the best H-E-B locations in the Austin area. The staff are always friendly. This location is always well stocked with competitive pricing. Management doesn't excellent job. I've been to other locations around Austin and none compare.
-
August 2023 by Shawneen Williams
Super friendly and helpful. Even when they don’t have what you might need, they are willing to assist. Thank you, HEB!
-
July 2023 by Thu Thu Tran
This H-E-B Pharmacy Staff are unprofessional and rude especially the guy with beard. He was yelling at me when I politely asked him to get more helps for long waiting lines of people.There was only one lady work at the Cashier/Pick up and the first customer in line had many problems/questions so the rest of people just waiting and waiting. In other Pharmacy, they would ask the first customer to the side and get special help for her. After 15 minutes the Cashier could not solve problems soCashier lady ask the guy with beard for help. He came over, now both of them worked on the first customer and leave us waiting again. He yelled at me for asking more helps. Rude and Unprofessional. Punk.They never call me to let me know that they can’t fill my prescription. After waiting for 4 days with No status. I have to call in then answers some questions.Take your prescription to Randall’s or H‑E‑B on RR 620 (Lakeway).
-
April 2023 by Mr. A
These people are clueless. A prescription that was called in 2 days ago. Still not ready. Told me he could have it ready in 10 minutes to come back with a line around the corner and soon as I get to the window walks to the back and never comes back. Guess we can’t find competent people to even fill pill bottles
-
March 2023 by Shannon G.
This HEB is pretty large. Set up a little like the other HEB's I feel like they are all slightly different. Service was quick, I used the self check out. Parking lot is pretty large.
-
March 2023 by Anthony M.
These people are clueless. A prescription that was called in 2 days ago. Still not ready. Told me he could have it ready in 10 minutes to come back with a line around the corner and soon as I get to the window walks to the back and never comes back. Guess we can’t find competent people to even fill pill bottles
-
March 2023 by Chrissa Calise
Very inconsiderate and incompetent people. Especially the dude with long beard and what look liked his hair up.
-
February 2023 by Sean R.
Google says the have Apple Pay but not true. Spent an Hour in the store shopping the to find out no they do not. Hopefully the Store Manager reads this. Look at the area y'all are located.. literally lake Travis so get Apple pay . Seriously
-
December 2022 by Michael J.
Better figure out Apple Pay you idiots. Wasted an hour of my life. This is 2023. Get it together Henry Edward Butt
-
July 2022 by Donna Lee McBride
I picked up my prescription this morning and MJ was super helpful, kind, engaging and professional. She did a lot of work to find me the best pricing and I was pleasantly surprised as I expected to pay more. MJ is the kind of person who you want to meet first thing in the morning as she just seems like a super consistently bubbly and friendly person. H-E-B…keep MJ around as she’s making y’all look good! ?❤️