Sherwin-Williams Paint Store is a popular choice for many customers seeking quality painting products and knowledgeable service. The store is praised for its helpful staff, with one customer noting that an employee named Kirsten was incredibly supportive during a large kitchen paint job. However, the reviews also mention that while the majority of the staff is friendly and professional, a few employees have been reported to be rude and unprofessional, with one instance of an employee using vulgar language while speaking about a customer. The store's products are generally well-received, with customers highlighting the quality of the paint and concrete stains. However, some have noted that the prices can be on the higher side, and the service can be slow, with customers sometimes having to wait up to 30 minutes to purchase a single gallon of paint. Comparisons are made to other paint brands, such as Benjamin Moore, which are said to offer better coverage and sun resistance. Despite these occasional issues, the overall sentiment towards Sherwin-Williams Paint Store is positive, with one customer, who is a painter, giving the store a high rating and recommending it to others. The store's commitment to providing excellent customer service, in multiple languages, is also highlighted as a key strength.
Kirsten was so helpful! My husband and I recently completed a big kitchen paint job and she held my hand every step of the way. Could not recommend this location enough, the knowledge and service was top notch
May 2024
Professional customer service / professional customer service
February 2023
speedy help by a nice young man. Sunday a good day to visit this store.