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February 2024 by Erin Russo
I had a GREAT experience today shopping for all new bras for my wardrobe. Sarah is an artist - she was very knowledgeable in both fitting and stock, and kindly offered me many choices based on what worked best for my body.Walked out with everything I needed and more!
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May 2023 by Chloe Starr
I wanted to make a return. I didn’t wear the product and I had the receipt and the bag. The assistant manager was beyond rude. Gruffly asserting they are having a big sale and I can exchange and demanding to know why I didn’t want the product. In reality because the fabric is pretty low quality and it is expensive for that level of quality and I found a better deal for Italian strapless bras on the internet. This interaction of having to assert 3x that want to make a return makes me never want to shop at this store again. These bras are the same price as ThirdLove half the quality and ThirdLove will take stuff back up to a year.
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March 2023 by Paul Gulick
We love Soma in Bee Cave. Comfortable bras and cute pajama outfits. Charming service.
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March 2023 by Courtney T.
The first time I tried Soma was about one month ago. The sales lady was very nice and sold me on several bras. I ended up buying 3 and have worn them interchangeably for the last month. One started coming apart in a weird spot (never happened with any bra, even cheap ones in my life). I went in to return/exchange under warranty. They said because it has been worn they could not return. I had to explain that typically we wear bras every day, that's the point. They told me "THERE IS NO WARRANTY ON OUR BRAS." So be aware before buying that if the whole bra falls apart after you wore for one day, they will not exchange.
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November 2022 by BrianP M
Well organized and helpful staff, had my online order ready for pickup, as expected.
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October 2022 by Tarana Patel
This is the only lingerie store in our area that's left. All other stores have closed including Victoria Secret. Great staff ..really good customer service. They also take bra donations and you get $10.00 per bra donation towards one full priced bra. I was able to donate some old bras
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January 2022 by Brian M
Well organized and helpful staff, had my online order ready for pickup, as expected.
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December 2021 by Mae Slane
The staff is very knowledgeable, helpful, and so very friendly! They we’re able to find the perfect bra for me. They have such a great amount of selection compared to the other locations in Austin. Great quality, super comfortable, and stylish! Thank you!
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November 2021 by Martha Soto
All my underwear, some dresses and pants come from Soma.
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November 2021 by Angelamarie Palmieri (AM)
Amazing service wonderful products and quality material
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September 2021 by Cindy V
Erin helped me and we selected some perfect items for me when even ordered pjs online to send to my home address no shipping fee. She’s awesome thank you I’ll be back
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July 2021 by Bethany Davis
I went into this store and there was one other customer and two employees. One was sitting on her phone and the other was helping the other customer. I walked around for 10 minutes and was never greeted. When the other customer left I waited another few minutes and still didn’t have anyone ask if I needed help. Not sure if it’s just this area and I didn’t look rich enough or what but if you need any help with bras I don’t recommend this store.
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May 2021 by Cecelia Gulick
Love their products, great pajamas and robes and friendly staff.
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February 2021 by Cindy Vallejo
Erin helped me and we selected some perfect items for me when even ordered pjs online to send to my home address no shipping fee. She’s awesome thank you I’ll be back
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November 2020 by Allison Kibler
Kyra offered Tip-Top Customer Service the last time I visited Soma. She was extremely knowledgeable about the options offered and helpful with finding the right fit for my needs. I wish I could contact her manager directly and express my gratitude and praise. This gal deserves a raise and a promotion! ; )
