The UPS Store

Most Recent Comments

• December 2025 by Alexandra Tinsman
  Staff is consistently professional and communicative.
• December 2025 by Renaldo Rich
  Great service, good people there. I am a regular
• October 2025 by neera bhatnagar
  Very pleasant staff😊awesome service
• September 2025 by Jenny Wetter
  I use this particular UPS store on a regular basis. I’ve always thought the employees there were super helpful and nice. But my experience with Will monday is something I have to post about. I mailed my son’s passport to him monday and it was supposed to arrive to him Tuesday. He needed it to go on his honeymoon friday. I checked the next day and there had been no movement on the package. I called the UPS store and Will said “that’s not a good sign let’s do a claim on it so they can hopefully locate it asap”. Instead of him sending me on my way to fill it out Will filled it out for me and put in the notes please find asap as it’s needed friday for a honeymoon trip. He then followed up on the package on his end and called me to follow up as well. The package was found and got to my son Thursday evening. Just in time. I think Will went above and beyond and I also think if he hadn’t done what he did the package if found would not have been there by Thursday. So nice to have such a great UPS location so close and with such conscientious employees. Thanks Will! I can’t tell you how much I appreciate what you did!
• September 2025 by Baileigh Beasley
  Great staff! Always friendly and helpful. Ash has helped me multiple times and I appreciate the customer service.
• September 2025 by Fawn Stanko
  Jose and Deb are always so nice. They smile and help me with all of my shipping needs. Always happy to see them when I stop in.
• September 2025 by Morganleigh Battle
  First time ever walking in to this location, all three associates snared at me no one greeted and then proceeded to act as if it was an inconvenience to help me. To add to this Brandon behind the register who was less than helpful incorrectly measured my bags that had the same items with the items dimensions and proceeded to tell me they were different. I don’t recommend this location and I think these associates need to go through training on treating everyone equal and not just certain customers. This location is a disgrace to UPS. I will happily drive farther to FedEx where they treat you fairly and equally as a woman and as a human.
• September 2025 by Jeff Nunnally
  Well, that's a first. Went to the UPS store to ship a stack of docs for work with a pre-paid label. Done this thousands of times over the last 15 years.
  
  Until today. The store had only small letter size envelopes, but no legal size envelopes, no large poly bags, no boxes. Apparently, the only thing UPS now prioritizes is Amazon returns. Interesting business model.
  
  How does Pak-Mail have UPS supplies but not the UPS store? Incidentally, the employees behind the counter were very polite, and tried to call their manager to find out where any of these things were stored. He didn't answer his phone.
• September 2025 by Brittney Tiluscar
  ⭐⭐⭐⭐⭐
  I had the BEST experience at the UPS Store yesterday ! Ash and Jordan were incredibly kind and helpful. I came in with about 30 Amazon returns and honestly felt bad asking for so much help, but they were extremely patient and worked together seamlessly to make the process smooth and efficient. Their professionalism and friendly demeanor turned what could have been a stressful errand into an absolute breeze. I’m super thankful for their assistance - they truly went above and beyond!
• August 2025 by Jim V
  Amazon return and ship package. Great service by friendly and accommodating staff.
• July 2025 by Mariam Sulaiman
  The in-store employees are always so kind and attentive, especially the manager thank you for always taking care of me and making sure that my experience is delightful.
• July 2025 by Brandon Bell
  Charged me $5 just to use the computer to print my shipping label.
• July 2025 by Andrew Shewbart
  Fast, convenient and friendly staff, especially Ash!
• July 2025 by Andre Vilas Boas
  They shipped my package to my own address, and the manager said was my fault.
• July 2025 by Susan Stempelmann
  Knowledgeable and friendly staff