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December 2023 by Kris K
Staff is always so helpful and friendly. Thank you, Kaleb. You were very helpful and patience with me today.
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November 2023 by Gayle Washington
Will and his staff are absolutely amazing!!! I can't say enough about them, they are so compassionate and accommodating. Please support them, they deserve it...
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November 2023 by Catarina Passarella
The staff is very kind, nice and helpful. I strongly recommend this store. Sometimes you need help with Amazon returns or any other service. They will be there for you
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August 2023 by Randy Bond
Had a few packages going to multiple addresses and made a mistake on my end. Didn't catch it until I was back home. Phoned them back Deb was extremely helpful and pulled packages until I was able to make it back to the store. Jose who had helped me initially recognizied me when I walked in and was apologetic even though it was my mistake. He helped me sort everything out and confirmed we had everything correct. Very respectful staff, extremely helpful and know what they are doing. Thanks again for fixing my mistake and being great at your jobs!
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August 2023 by Susie Krummel
Super nice people work @ this store- lots of employees so never have to wait long for help! Happy it’s close to my house. Jose helped me today and nice guy!
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August 2023 by Sean Casey
Great shop and staff! They helped me ship my daughter’s stuff up to her college, and gave great estimates for planning as well as day of help. Much appreciated!
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August 2023 by Upal Barua
Horrible experience. Sent to print few pages in color and made payments via online.Staff has no clue how to print. Waited and wasted 1.5 hours, as well as the money paid, yet they were unable to print my stuff I had paid for.
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May 2023 by Bruce Neary
I had a super great experience at the Bee Cave UPS store 6862. I had some copies of student college hints to be made and cut up and the manager was more than happy to assist me.The store was pretty busy but he took the time to make sure I was satisfied when I left and I was, most assuredly.
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April 2023 by Amanda Curtis
Thankful to have this store in our area. Everyone is friendly and helpful. Kevin has helped me ship boxes to California many times. I appreciate his attention to detail and can-do attitude! Thanks for the great customer service.
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April 2023 by Jessica Dixon
I just had the best UPS experience at the B cave location. I was struck by the positive and professional work environment. The coworkers communicated well with, were polished, and friendly towards one another. Special shout out to Bryce for his efficiency and being a dog lover
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April 2023 by Angelique Huntsman
This store is amazing!! I was needing to print some Avery labels and office depot closed their counter early without notice. Austin and the team here was very helpful in printing the labels and I'll definitely be back! Highly recommend this store. The team here has incredible energy
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April 2023 by Aprilanne Sweat
Oh I love these guys! They are so friendly and welcoming! They are fast and know what they are doing. I always apologize for my load of returns I have, but they always smile and make me feel like they are glad I stopped by! A great experience!!!
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April 2023 by Terry Cadwell
These guys are amazing. Probably the best customer service I’ve ever had in a UPS or FedEx store. I’m tech challenged. Needed to return four large full length mirrors and didn’t have the right paperwork. They helped me find it on line - helped pack them up - took probably 20 minutes while they were also waiting on other customers.
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March 2023 by Simon Smith
Had to ship 9 Presidents Club awards and was served by Ellie & Bryce. They did an amazing job and helped me Individually box and ship each award… very professional, polite plus..fast!! A++
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March 2023 by George
Paul was very good at his job with quick service and product knowledge. Went above and beyond to please me the customer. Line was long to start but he was prompt and kept it moving. I appreciate his help and will be returning to this location in the future.
