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April 2025 by Deepak
Extraordinary customer service, visited on a query and deposit and was taken care well within the bank. Have attached the bank timings. Appointments recommended before arriving. Has an ATM attached next to the bank. Easily accessible from Highway 71.Ample parking space with accessibility option available. Have a good visit
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April 2025 by Juliet Tapia
For the third time this week, I am standing in line waiting and waiting while the ONE cashier deals with other customers. Yesterday I waited for 20 minutes; today it will be longer. So disrespectful to expect customers to waste their time because the bank doesn’t have the staff. Are they short of cash?!
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April 2025 by T H
Awesome bankers and tellers! Laughing and smiling in a bank is too rare overall, but not here!
One of the tellers told me “this isn’t the DMV! We love to laugh and smile and give people coffee :)”
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January 2025 by Nikki A
This location is always busy on Saturdays, but the team does a great job keeping things moving. SJ at the drive-thru was especially helpful and friendly.. great service all around!
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January 2025 by Bob Henfey
Sat. 01/25 10:30AM 1 Drive Thru lane out of 4 open. Wet inside 6 in que. Total wait time 27 MIMS!! Ridiculous
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November 2024 by Mark Nolan
Every time I try to use this branch they are too difficult to complete simple banking transactions.
Ugh, so hard to find a decent bank these days.
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November 2024 by John Little
My meeting went good there. But I'm really blown away that I said I was going to start doing payroll and hours later ADP sales contacted me saying you all passed them my information. I know our talks are not legally confidential, but I felt a little violated that you immediately passed off our private conversation to a vendor for more sales. They even mentioned your banker by name. A little disheartening and I'll be sure and hold details of my business a little closer to the vest when talking with... my bank?
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September 2024 by Racer Rodriguez-Avellan
Great, fast, and calm location. Shoutout to Barbara Bryant and Jesse Henry for being kind, helpful, and going beyond. I got a business account and dealt with a freak technical bug with the online enrollment, they both smoothly helped me through both processes.
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August 2024 by Sharon Howard
Reps were very helpful and professional.
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August 2024 by Sean Power
I was incredibly blown away at the response I received when I walked into this branch to open a bank account for my 15 year old daughter. After picking her up at school and driving 15 minutes to get to the bank we walked in the door at 4:38. We waited in the lobby for someone and then when someone came to greet us I informed him we needed to open an account for my daughter. He looked at his watch and said, we close in 20 minutes and unfortunately that wouldn’t work. I admit I don’t know how long it takes to open an account but imagine it isn’t longer than 25 or 30 minutes. He asked me to come back on the weekend, which doesn’t work because she has to be with me and works. So, here we are with no way to open an account. I’m floored no one would stay 5 minutes past closing to help out a customer, much less one who has been with wells since 2006.
I called the admin for the area manager, no answer and I’m not holding my breath. Awful service.
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June 2024 by Dan McGrath
I would score the tellers a 5 however the branch itself is a 1 or 2, they have way too many bankers and not enough tellers every time I frequesnt this location. I do my business banking with Wells Fargo, my managers frequent a dozen locations between Austin and San Antonio, they are short staffed and closed regularly during scheduled business hours. Many have shut the drive through down entirely. Unacceptable for a bank this size.
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February 2024 by Cathy Brown
I was surprised today. I've always used WF to exchange currency. They always told me there is not a fee involved, that they provide this service free of charge to customers. Today, I ordered euro and the rate they charged was 1.1265. I got it in my car and looked up the exchange rate, which said 1.07. Looks fishy to me,
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December 2023 by Jon
Never answer their phone.
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December 2023 by J
Never answer their phone.
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October 2023 by Zadzilla
Friendly helpful staff. Always a ton of smiles and quick and fast service. Larry and kelly rocks!
