H&R Block provides overall great service with helpful and patient staff. Customers appreciate the attention they receive, whether in person or through online contact, with timely responses from staff members. The team is praised for their patience and ability to handle various situations, including managing young children while preparing taxes. Staff members like Terry, Scott, Cathy, and Terrie Smith are highly recommended for their professionalism and dedication. Many clients have been using H&R Block for multiple years and continue to trust their services. The staff's friendly attitude and quality assistance make the experience positive and reassuring for clients.
Specialties: Over 60 years of tax preparation experience, 100% Accuracy Guarantee, Highly trained Tax Pros who are required to pass specialty tax training each year, Max Refund Guarantee
