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November 2023 by Dionel Colmenero
Took in a push mower that wouldn't retract the pull string and they said the crankshaft is bent. I will need a new blade and adapter. I decided to just take it back. After getting home I noticed the blade was not the same and I requested my gas to be returned. It had hardly any when giving back when it was half full. I will never use their services again and I will place a complaint through the BBB. I called them when I noticed and they said it was the same parts. The push mower was bought in March of 2023 how can it look like it is 3 years old. I maintain my yard equipment and clean underneath every other time it is used.
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November 2023 by iverson rice
Sent my Rigid tool in for repair. They took over 3 months to attempt to repair it. They said the manufacturer sent them the wrong part that they were waiting for a replacement . Then I called the manufacturer and they said that wasn’t true. That the tool has no serviceable parts and is suppose to be replaced.This company is a joke full of Lies and Excuses . Customer service out the window. I’m still waiting for my replacement tool.
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October 2023 by XOCHITL HAMILTON
Horrible experience. We took our side by side there and they did not fix anything. We kept calling and calling when they will fix it and they could never give us and answer. They will tell us we do not know all the time finally after a month of the same answer we decided just to go get it. While in there they told us they could not strap our side by side because liability. So I have my 80 years old father Inlaw helping me to strap that thing because they told us sorry we can not help you. I would never recommend this place to anybody. They don’t care about you or their business because they could do a better job. One of the guys got very mouthy saying he is the only one working on the shop and that is the reason work does not get done.
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May 2023 by Rv Specialists Mobile Repair Services
I will gladly pay the slight bit extra in parts and labor to intern get the right part the first time and be reassured that it is not potential junk from Amazon.
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April 2023 by DarkContrast
Quick and painless . Prices are almost identical to ordering offline.
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November 2022 by Gabriel gonzalez
Not worth your dime. Will keep your tool for weeks, no repair and still charge.
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February 2022 by David Grempel
Charge me over $400 for something they could not even fix if they knew how to use Google they would’ve found schematics never going back there again
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October 2021 by philip wright
I have a new Shindawa battery powered line trimmer. It has a 5 year warranty.My battery will not charge. I called Shindawa and they said Cushman was the place to fix warranty work.I’ve called six(6) times in two(2) months and no one knows when they will be able to get to it!!
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September 2021 by Joshua Adams
Sent my mower in to get fixed and the same issue I was having is still happening. Called and the person I spoke with was very rude, and didn’t care to help. I will never recommend this place or ever do business with them again.
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September 2021 by Kim Contreras
Had cushman pick up my mower to have blades sharpened and check/clean carburetor.when I didn’t hear from them for days I called. They said they were 2 or 3 weeks behind. Later on they told me it would be $331 - plus $65 pick up and return fee - which is $65 even if you have someone else pick it up !!! Customer service is awful and service is a rip-off- they see women coming.
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August 2021 by Alvin Sherman
when you call they quote you one price but when you get a final bill its alot alot alot more expensive and the person that answers phone does not even try and explain or help explain I will not be back!
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June 2021 by Danny Williamson
Got everything i needed. Good customer service.
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March 2021 by bow dog
They are very expensive on their parts find it cheaper on line ,they a very high mark up, and not that helpful ,very weird atmosphere when in the building
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August 2020 by Michael Newberry
I needed a grommet for my Kubota zero turn diesel fuel tank. Fuller Tractor tried to sell me the entire tank, gas lines, etc. Cushman's had the grommet in stock for $6.00. They also shared with me how to clean out a rusty gas tank with pebbles. Awesome customer service!!
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November 2019 by Rigoberto Garcia
Everything u need .
