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November 2022 by kali Tee
they always do everything they can to help me out . Great customer service . i will definitely be back
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February 2022 by Mark Christian sr
Had the best experience,Shelly and Jesse were the best. Every time I go there,they give us the best service.
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February 2021 by Kim McKenna
I was Super BLESSED by " SHELLY " . SHELLY fixed my phone with speed & a smile. SHELLY was Super-Attentive to my questions, my concern to save money all while keeping me current with the best technology. SHELLY has All "7" gifts of the Holy Spirit, " Wisdom , Understanding, Fortitude, Counsel, Knowledge, Piety," Fear of the LORD " SHELLY runs a JESUS code environment for Everyone of All ages. SHELLY keeps this Metro by T-Mobile Super clean & up to Health code & Covid code by enforcing the State required Mask must be worn by employee's & patron's.
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February 2021 by Melissa Ruiz
I got told about a great deal but when I come back there's a different chick and every time I deal with this lady she's always trying to rip us off. I'm done with this lady I'll only go when someone is there who knows what they're doing.
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November 2020 by Fabian Solis
Ms Blanca was very courteous and professional
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May 2020 by Ginnyb Barnes
Fantastic customer service! So helpful and polite.. I highly reccomend this store to T-Mobile customers.. love this store..
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April 2020 by Adam Mann
Great company great phones
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July 2019 by Universal System5du
The reps are friendly, have always help and cleared up my concerns, What I can say that I had the experience with is, that while I'm in store speaking with rep, the down fall is when they answer the phone , im placed on hold , my needs wait till needs of caller are satisfied, I would rather they tell the caller , please wait , have customer right now. Other than this it's ok, im still a customer.?
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March 2019 by Mario Cavazos
I love t-mobile and its service but yesterday i went in to buy a phone that I had selected beforehand and I told the gentlemen that I wanted to buy that phone he went to the back of the store and came back with the phone he scanned the phone and didn't work he typed in the numbers for the phone and didn't work so he went to the back came back to the front empty handed saying that I'm going to have to wait because the vault won't open until 10 minutes so we waited he to the back and this time took him longer to come back when he came back empty handed again he told us the reason the first phone wasn't working and all the other phone were already sold
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March 2019 by Roy Banta
I went to tmobile in Beeville Tx yesterday 2/8/19.The young lady that waited on me had to be the best customer service I ever seen.Not only could she explain plan in detail but knew everthing about the phone.Made sur the.phone was ready and all my info was tranfered over.polite as could be,loves her job.I just to recognize her cause this is management material. Her name was Jocelyn.Thank you very much.Roy Banta
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March 2019 by Universalsystem 5du
The reps are friendly, have always help and cleared up my concerns, What I can say that I had the experience with is, that while I'm in store speaking with rep, the down fall is when they answer the phone , im placed on hold , my needs wait till needs of caller are satisfied, I would rather they tell the caller , please wait , have customer right now. Other than this it's ok, im still a customer.😊
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December 2018 by Sheila ?
This place is a dam joke. Customer service there is horrible.
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December 2018 by Shari Lyn
Great deals on the latest phones :)
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November 2018 by Maria Villarreal
I'll give them a high #5 great job.
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October 2018 by Francine Garza
Every time I walk in there aside of the staff being extremely friendly, they are so helpful and always give me 100% attention!!
