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June 2023 by Brandon Behringer
Run down. Broken ATMs. Dirty building.
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April 2023 by Nicole Hebert
There's always an issue with the ATMS at this location.. ALWAYS .
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March 2023 by Angel Smith
My banking needs are simple, so I haven't ever needed more than a teller. That said, the employees at this location are always SOOO nice, so accommodating, and do what I need them to do in a sweet and polite manner. Plus they try to actually staff well so I never have to wait long.
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October 2022 by Tran Nguyen
I am reading through the reviews while waiting in.One of the bank rep managed to let someone came after me to go see a banker first. I have been waiting in front of him for over 15mins and now that customer is in there for almost an hour. And why I am sitting here waiting still bc I am Asian?
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August 2022 by Chelsey Loh
Athina is AMAZING!! Wanted to get new notes and Chinese New Year red envelopes and Athina went above and beyond to help. I was told by the bigger Chase on Bellaire that “Fed is not giving out any new notes this year” in Mandarin with a lot of arrogance. (As of Feb 2022) Not sure why I got the treatment. But so grateful I met Athina here and received the best service!
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June 2022 by Heather H
Staff are nice, but holy hell this location (drive thru specifically) is SLOW SLOW SLOW. Be prepared to wait a long time! I was the only person in the drive thru & waited 20 minutes to make 4 deposits and change.
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June 2022 by แหม๋คนดี Official
They close my business account and I have money in there I been waiting 2 month I didn't get my money back try to call no body answer the phone try to make appointment online can't for walk in no assistant available. So when open the account they need money on time but when we need money back I have to wait for long time and no one can't help me too.
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June 2021 by Customer Service
I got a nice greeting at the entrance from an employee and they had a guard. The atm worked but I like the atms in the inner entrance so I don't have to walk in all the way. And I seen a vixen walk out with leather pants with a belly top, she was ??
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November 2018 by Robert Swanson
I think it is a good bank and easy access with friendly people My rating is based on the fact that my account was closed with no reason and a letter based on the credit bureau of course they claim in the same sentence that the credit bureau had nothing to do with the decision but then again in the same sentence I was told to contact them out of fairness I am not leaving a one rating which is what is deserved regarding communication