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February 2023 by Donna Morgan
On 01/24 I went to deposit money at about 2pm, the bank was closed, but people were inside, I waited thinking maybe they were eating lunch, went to the door several times, saw a lady come from a shop next door and I followed her as she never said a word, got to the door and it locked, my friend got out of the car and knocked on the glass and they turned the lights out. Sooooo very rude, why not just say we won’t be opening today. Came back the next day stood in a crowd for 25 minutes to get my deposit in and at 9:00 came to the door put a closed sign up and walked away. I really really think Comerica has the worst customer service of all banks!
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September 2022 by Diane Cline
Worst customer service ever! Opens lateand closes before time posted. Management is horrible!!!
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February 2022 by Shirley Redwine
I've had great customer service from the manager of this branch and his assistant. Responsive, professional, good advice about handling my transactions securely at the rates most favorable to me. I was shocked to see the negative reviews on this page and felt that I should write a review, which I never do ordinarily.
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February 2022 by Annabelle Revis
I have the highest regard for the Bellaire location Comerica Bank due to their professional and personal treatment of their clients.They have always bent over backwards to assist me and my family in any way possibleI would highly recommend them to anyone seeking personalized service
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October 2021 by Yonas Mekonnen
Horrible experience, i was told to provide my personal social security number only to deposit checks into a commercial account belongs to my employer. Very unprofessional!!!
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September 2021 by Tinbite Yonas
Horrible experience, i was told to provide my personal social security number only to deposit checks into a commercial account belongs to my employer. Very unprofessional!!!
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September 2021 by Abyssinia Lion
It's time to close my bank account with Comerica. Worst banking experience
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September 2021 by Morning Star
What is wrong with Comerica Bank.
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August 2021 by Gabriel Torre
Horribly slow. They take their time and like to get together to chat even when the lobby is empty and you are the only one they are helping. The manager finished with a customer and sat there for 10 minutes before coming over to get something squared away. Shameful customer service. It took over 45 minutes for one simple transaction that would have taken 6 minutes anywhere else. Go anywhere else.
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March 2021 by Gemini Woody
WORST CUSTOMER SERVICE IN THE WORLD AND WASN'T HELPFUL AT ALL.........
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February 2021 by John Pariona
I like this location, Mr. O'Brien is always very helpfull and Administrator is a friendly person as well.
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January 2021 by Steve Nazli
I have been working with comerica for almost 8 yrs now , this location is the worst location ever , every time I bring deposit , same person always gives issues , always he finds something not to take the deposit . His name is O’Brian Salazar. I have 2 personel and 2 business account and I will close my account and it’s just because of this employee at Comerica bank 5408 Bissonnet street location. I do deposit exactly same think maybe 30-40 times a month , and he doesn’t want to take the deposit. I will also email head quarters of Comerica bank . I will avoid this location if I were you . Find someOther bank that will take your deposit .
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August 2020 by Robert Goolsby
I don't recommend Comerica at all. After being a customer for 3+ years, they refused a check payable to my wife and I, since she is not on the account. After getting upset with the manager she said if my wife was there in person, blah, blah, blah. When I told her my wife was in the hospital for the 21st day after a major accident, she said if they knew that, they would have made an exception. They didn't ask, the teller simply said they couldn't take the check. So, they can do things if they want, they just don't care to ask or put effort into working outside the box. It appears to be their rules and customers are good customers if they follow the banks rules. Don't use CoMerica, find a bank that appreciates the customer and goes the extra mile; after all it is your money and you are paying fees to be the customer. I am closing my account and moving on and telling everyone I know to avoid Comerica.
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September 2019 by javier Penaflor
Terrible service at atm never work when we need i don know why they have atm if most of the time are out of Services not deposit not cash out, whats is the deal.
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March 2019 by jkaylene90
Jose (a manager), Obrien, and Jessica do not give a single damn about customer service. They are ridiculously rude, impatient and unhelpful in regard to anything you need to accomplish at this branch. I would travel further to go somewhere else if you must do business with Comerica.