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April 2024 by Dom S.
I was standing with a 100 fever at the check out and so was a couple of more folks behind me. The single cashier that was present that evening was redacting a photo for a customer in front of me for over 20 minutes while the rest of us were standing and starring and the computer while he was playing with the background. After 15 minutes he went "oh sorry I forgot to delete this background here", and started all over again redacting, printing and cutting. The lack of thought, the lack of prioritization and such a horrible customer experience is seriously quite unbelievable. Such dismissiveness was truly equivalent of a third world country pharmacy shopping.
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February 2024 by Emily Bourassa
We took our baby to get passport photos done here, and the man who helped us (Not sure of his name but he had a big tattoo on his arm and dark, shorter hair) was super kind, patient, and helpful! We went during the busy hours in the evening, and he made sure to take care of us while also taking care of other customers. I just wanted to leave a review because of his spectacular customer service and patience with us. I wish I had gotten his name!
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February 2024 by Meghan Ford
They had 10 people in line and only 1 employee at the register. Then they had a second employee behind the register choosing to do photos instead of help bring the line down.
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December 2023 by Natasha Dara
Service - awful and seemingly deliberately unhelpful, in some cases.Photo station: possibly not updated for 15 years. INCREDIBLY slow to load and inefficient, and doesn’t tell you if you can collect photos immediately or need to return to collect until after you’ve gone through the whole process.A very frustrating experience.
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November 2023 by Ty Hal
The customer service in the pharmacy is a bit better than others I’ve dealt with but if you have an issue, they will avoid phone calls. After you’re on hold, they will let it ring and throw you back in the loop so it’s best to handle issues face to face here or make sure your doctor doesn’t make a mistake with the prescription.
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July 2023 by Gyo K.
Staff is polite but drive thru window impossible. One of two lanes is always broken. The other takes forever. I waited 15 minutes today with only one car ahead of me. Same story last month.
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June 2023 by Dante W.
horrible! came here to pick up needed photos the day before Father's Day and they had a cart in front of the door and said they were closed because they were short staffed & couldn't operate. Such a inconvenience & management needs to do better with scheduling & being able to operate during holidays!
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May 2023 by Afshan Ahmed
Walgreens s rice & BellaireVery bad pharmacy Melissa there who calls herself a manager is illogical I already had the medicine ready for nasal spray for $ 5 then by chance another doctor called for same medicine And she wants to charge me $ 7.43 I told her that she should only charge 5 she started making excuses she said she thinks last medicine was processed incorrectly that’s why 5 was charged and she refuse to say who did this and she was covering up everything to hide her incompetency . She said she is reasoning that may be other one was 30 day supply and this is 60 day supply . it happened to me with Albuterol inhaler too 2 inhalers same 90mcg 200 puffs but the weight is different one is 8.5 gram 200 puffs and the other one 6.7 gram 200 puffs so these frauds with people and insurance on items what you can’t prove . She didn’t even provide any proof that previous nasal spray had 30 day supply . Which means this pharmacy is shady and they unable to prove anything to customer and she us such a fool She didn't adjust the price to settle the matter..now more questions I don’t know if 7.43 is right price or not how many drugs do they scam
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May 2023 by Vince Smith
Whatever you do, do not go to this store to drop off a FedEx box. Nothing works and no one can do their job.
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February 2023 by Alex Nieto
There is a very rude woman at the cash register, too rude. They should hire better staff. Her name is Jessica Freeman
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October 2022 by Elizabeth S.
Terrible, Terrible, Terrible!!! Stay away from this pharmacy, they do not care. I was left on hold for over 30 mins. They will not speak to anyone on the phone. Good luck getting through to them. I tried 5 individual times calling and was left on hold every single time!!!
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October 2022 by DonMarquise Big Vega
By far the worse Walgreens I've ever been to smh big lady at the register was the worse cashier I ever encountered. I would never be coming back to this Walgreens I stopped by to take some money out of my car so I can load it onto a time card like I done before in the past. So I bought something and it looked like they updated their registers so I told the lady I wanted to do cash back she said just put your card in. Boom I hit my pin thinking it was gonna give me the option. No it just went through. I asked her what happened to the cash back option she was like I it was on the screen. So I had to get something else and repeat the process just for her to say it had to be a minimum of $20 when I've put less on my card.. but her nonchalant attitude and lack of customer service skills I won't be back.
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September 2022 by Anne A.
DON'T GET YOUR COVID BOOSTERS AT THIS WALGREENS!!! The manager of this Walgreens store needs to find a competent person to administer the COVID booster shots. I made my appointment and filled out my information online. They lost my information online and could not access it. With only 1 person scheduled ahead of me, I had to wait an hour for my shot while the person giving the booster (an Asian woman) walked around the pharmacy and pretended to be busy. It takes roughly 5-10 minutes to input the information into the computer and give the shot, so why did I have to wait an hour? Maybe my skin was the wrong color to get good service! As a result, I was late picking up my granddaughter. If anything had happened to her, I would have held Walgreen's responsible since I left the store over 45 minutes past my scheduled appointment time. When it was finally my turn (after an hour), it took less than 2 minutes to administer the shot. I'm not sure she knew what she was doing and I am wondering just what was injected into my arm. AVOID THIS PHARMACY AT ALL COSTS!!! The store management may need to be replaced if this continues.
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September 2022 by Jonathan Shapero
Avoid Walgreens if you are buying OTC meds. There is a 100% markup on items to my surprise. I am visiting friends near this location and I had to purchase Pepto-Bismol which should have cost about $7.50. Walgreens charged $16.00. I never knew that Walgreens had such a high markup on their products which are a natural part of the drugstore inventory.The high markup on top of the unprofessional treatment from the staff at the checkout counter brings me to the conclusion to avoid this store chain. If I had transportation of my own when I was visiting Houston I would have gone to another store all together.Has the old saying goes, "buyer beware".
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July 2022 by Gerry McGreevy
Pharmacy consistently has long waits. Often 10 minutes or more for single customer. They are understaffed, overworked, have to much business for what can reasonably be handled. Has been going on for a long time, no change (they probably don’t have room to expand), but after waiting 20 minutes with no line move AGAIN, I am done with Walgreens.