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February 2022 by Amanda King
Erica was our teller originally it was a man and then Erica decided to step in not sure why she was extremely rude! As well before leaving she handed us back our check… when walking away I asked why she’d handed us this check back she was like so if you decided to go cash it somewhere else. Like what were we even there for!And the woman management was awful as well we were depositing a retirement check and due to my hubs over drawing his account they placed a 7 day old hold on the check.
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December 2021 by Reed Crow
This is the WORST BANK! They are constantly placing HOLD ON CUSTOMER DEBIT CARDS FOR NOOOO REASON, THEN, CANCEL/ REPLACE IT WITHOUT TELLING CUSTOMER!!!
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May 2021 by Lydiareed Crow
This is the WORST BANK! They are constantly placing HOLD ON CUSTOMER DEBIT CARDS FOR NOOOO REASON, THEN, CANCEL/ REPLACE IT WITHOUT TELLING CUSTOMER!!!
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April 2021 by Dom P.
The manager at this location is straight trash bro. Shoutout to Morgan who has common sense and is a true professional. She should be the manager here. Professionalism speaks in volumes, as opposed to an overprivileged "manager" yelling at you because you actually make sense and she rather sit on the phone and talk to her boyfriend. Hopefully that's what she was doing cause god forbid she was yelling at a customer with another customer on the line. I go in homes for a living and provide customer service, I pray you never receive the type of customer service you gave me that day. Terrible and yeah sad that the ghetto screaming lady gets rewarded over the true professional. That's how the world works tho.
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January 2021 by Emily
I've been banking with them about 10 years.. Their customer service is always awesome everyone has always been helpful
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May 2019 by alvaro herrera
Fui a al banco como cualkier día a depositar dos checkes y una seí±ora que me
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February 2018 by Luz Martinez
The staff are very friendly. And they are open on Sundays. Love this bank
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October 2017 by T. Brown
Worst bank ever-why? They started out with drawing my money from my job check card, that was fine,but recently (destiny) denied a cash out due to name not being on card. . If there was a problem, then those other two tellers shouldn't hve allowed thr 1st (2) transactions! !! Due to tht a took all my 💰 out & closed my account. This is why females shouldn't be in charge of nothing, bad leadership skills,terrible customer service, and didn't make any effort to resolve the issue..DO NOT BANK THERE (LIARS) WACO, TX location inside of H.E.B/the worst bank ever.....
